Joshua Dossey
Oklahoma City,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
Work History
Vice President of Operations
Cimarron Surveying & Mapping
Oklahoma City, OK
05.1998 - Current
- Streamline operations by identifying inefficiencies and implementing process improvements.
- Enhance customer satisfaction by developing and implementing strategies to improve service quality.
- Increase profitability with cost control measures and revenue generation initiatives.
- Manage cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Cultivate strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
Manager
Reign Athletics & Cheer
1055 Thunderbird Lane, Suite 105, Mustang, OK
04.2018 - Current
- Increase team productivity by implementing streamlined processes and effective communication strategies.
- Launche new products and services with thorough market research, leading to increased revenue growth.
- Achieve departmental goals by developing and executing strategic plans and performance metrics.
- Reduce operational costs through comprehensive process improvement initiatives and resource management.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implement innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Education
Associate of Science - Enterprise Development
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2015
Skills
- Business Administration
- Operations Management
- Staff Development
- Project Management
- Expense Tracking
- Marketing
- Financial Management
- Performance Management
Timeline
Manager
Reign Athletics & Cheer
04.2018 - Current
Vice President of Operations
Cimarron Surveying & Mapping
05.1998 - Current
Associate of Science - Enterprise Development
Oklahoma State University - Oklahoma City