Joshua H. Bair
Senior Network Engineer - Telemetry - Manager Of Network Operations
Wiesbaden,Germany
Summary
With over 25 years of hands-on experience in network management and an additional 5 years in a specialized Regional Cyber Center role, I bring a wealth of expertise to any technical endeavor. My 12-year tenure at AT&T, spanning various technical roles, highlights my versatility and commitment to the industry. I hold a Master's of Science Degree in Cybersecurity and Information Assurance from a university recognized on the NSA's Centers of Academic Excellence (CAE) list.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
12
12
Certifications
Work History
Senior Network Support Engineer
Northrop Grumman
Wiesbaden, Germany
07.2018 - 08.2021
- Vulnerability Mitigation: Administered patches, updates, and STIGs to critical Army network assets, proactively addressing vulnerabilities to maintain optimal security postures.
- RMF Documentation Support: Promptly fulfilled requests for network drawings and diagrams essential for Risk Management Framework (RMF) compliance, contributing to streamlined audit processes.
- Asset and Network Documentation: Diligently maintained, updated, and documented network assets and circuit diagrams using Visio, SharePoint, and CLR redline drawings, enhancing asset traceability and network resilience.
- Global Network Management: Oversaw the deployment, monitoring, and management of Army Sonet, ATM, and CTP networks, focusing primarily on operations in Germany but extending support to other international locations.
- Hardware and Software Troubleshooting: Resolved hardware and software issues through hands-on field support, including the replacement of circuit cards and rectification of system malfunctions.
- Vendor Collaboration: Engaged with equipment vendors for efficient problem-solving and hardware replacement, enhancing network reliability and performance.
- Service Desk Operation: Provided a specialized service desk, offering dedicated support for Army networks and transport circuits, thereby increasing service uptime and end-user satisfaction.
- Programming for Automation: Authored Python and PowerShell scripts to introduce new capabilities to the RCC-E, automating routine tasks and improving operational efficiency.
- CIIN Network Support: Played a pivotal role in NETCOM's effort to build the Critical Installation Infrastructure Network (CIIN), creating necessary artifacts, retention strategies, and a SharePoint site to track project milestones.
- Network Configuration and Provisioning: Designed, tested, and deployed configurations for CIIN network routers and provisioned NSP NFM-P servers, ensuring seamless integration and operational readiness.
Communications Technician
AT&T
Honolulu, Hawaii
07.2014 - 07.2018
- Versatile Circuit and Medium Installations: Installed, configured, and managed a wide range of circuits including T1s, Fractional T1s, DS3s, and OC3 to OC192, as well as Ethernet and mediums such as Microwave, Fiber Optic, X.25, and Copper.
- Encryption and Security Expertise: Handled Encryptors like KG-175 and KG-93, applied patches, updates, and STIGs to critical Army and Naval network assets for secure and compliant data transmission.
- Central and Remote Office Management: Conducted comprehensive installation, removal, and maintenance in Central Office locations and remote sites, including power connections and initial provisioning on various types of equipment and Encryptors.
- Technical Troubleshooting and Repair: Executed diagnostic and repair across WANs and diverse telecom and IT products, utilizing an extensive range of test sets and equipment, including RF spectrum analyzers, Fireberds, T-berds, JDSU, and more.
- Vendor and Technology Interactions: Worked with a variety of equipment and technologies from vendors such as Cisco, Ciena, Tellabs, and G-PON, displaying adaptability and proficiency in multiple technology stacks.
- High-Stakes and Specialized Environments: Undertook extensive duties in Naval shipyards, providing both Shipyard and Pier side services to Naval vessels, including troubleshooting and maintenance on high-speed microwave circuits in remote and critical locations.
- Comprehensive Power Systems Expertise: Conducted testing and preventive maintenance on both AC and DC power systems, including flooded cell batteries, rectifiers, inverters, UPS, VRLA batteries, and generators across multiple locations.
Network Operations Manager
Peraton
Wiesbaden, Germany
03.2022 - Current
- Oversee Daily Operations: Spearhead the day-to-day functions of five cross-functional internal teams, ensuring optimal performance, efficiency, and alignment with organizational objectives.
- Bridge Communication Gaps: Serve as the key intermediary between direct reports and senior leadership or HR, expediting issue resolution to foster a conducive work environment.
- Technical Troubleshooting Leadership: Act as an in-house Subject Matter Expert (SME), guiding team members through the swift and effective resolution of complex technical challenges, thereby minimizing downtime and enhancing productivity.
- Policy and Compliance Management: Interpret, articulate, and enforce company policies and compliance guidelines, providing clarity and direction to staff to ensure consistent adherence to industry and organizational standards.
- Hands-On Network Security Involvement: Step into a tactical role within the Network Security Team as required, contributing firsthand expertise to critical security initiatives and projects.
Senior Network Transport Engineer
Peraton
Wiesbaden, Germany
08.2021 - 03.2022
- Vulnerability Mitigation: Administered patches, updates, and STIGs to critical Army network assets, proactively addressing vulnerabilities to maintain optimal security postures.
- RMF Documentation Support: Promptly fulfilled requests for network drawings and diagrams essential for Risk Management Framework (RMF) compliance, contributing to streamlined audit processes.
- Asset and Network Documentation: Diligently maintained, updated, and documented network assets and circuit diagrams using Visio, SharePoint, and CLR redline drawings, enhancing asset traceability and network resilience.
- Global Network Management: Oversaw the deployment, monitoring, and management of Army Sonet, ATM, and CTP networks, focusing primarily on operations in Germany but extending support to other international locations.
- Hardware and Software Troubleshooting: Resolved hardware and software issues through hands-on field support, including the replacement of circuit cards and rectification of system malfunctions.
- Vendor Collaboration: Engaged with equipment vendors for efficient problem-solving and hardware replacement, enhancing network reliability and performance.
- Service Desk Operation: Provided a specialized service desk, offering dedicated support for Army networks and transport circuits, thereby increasing service uptime and end-user satisfaction.
- Programming for Automation: Authored Python and PowerShell scripts to introduce new capabilities to the RCC-E, automating routine tasks and improving operational efficiency.
- CIIN Network Support: Played a pivotal role in NETCOM's effort to build the Critical Installation Infrastructure Network (CIIN), creating necessary artifacts, retention strategies, and a SharePoint site to track project milestones.
- Network Configuration and Provisioning: Designed, tested, and deployed configurations for CIIN network routers and provisioned NSP NFM-P servers, ensuring seamless integration and operational readiness.
Network Technical Specialist
AT&T
Corpus Christi, TX
10.2011 - 07.2014
- Conducted Advanced Diagnostics on High-Capacity Fiber-Optic Networks: Utilized specialized test equipment to troubleshoot and resolve issues in complex, high-capacity fiber-optic circuits.
- Oversaw Multi-Vendor Platform Maintenance: Administered and executed service work across an array of key platforms and equipment, including Cisco, Fujitsu, and Infinera.
- Managed Comprehensive Power Infrastructure: Ensured seamless operations by maintaining critical power systems, including flooded cell DC battery plants, emergency generators, and automatic transfer switches at remote AT&T sites.
- Executed Emergency Fiber-Optic Restorations: Conducted immediate locating and repair of fiber-optic cables using advanced techniques such as fusion and mechanical splicing for both single and ribbon fiber strands.
- Directed Contractor Teams for Fiber-Optic Repairs: Coordinated and managed contractors to troubleshoot and repair long-haul fiber-optic anomalies, ensuring timely and effective solutions.
- Responded to 811 Line Location Requests: Conducted precise line locating of long-haul fiber-optic cables in compliance with 811 regulations to mitigate the risk of service disruptions.
Customer Service Technician
AT&T
Corpus Christi, TX
07.2007 - 10.2011
- Specialized in Multi-Protocol Telecom and IT Circuitry: Executed installation and repair across a myriad of telecom and IT circuits including POTS, FTTH, xDSL, DS1, and VDSL, showcasing versatility in handling different technologies.
- Expertise in Copper Splicing: Conducted meticulous copper splicing on major telecom trunk cables, ensuring signal integrity and optimal network performance.
- Led Restoration and Replacement Projects: Managed projects focused on the replacement and repair of damaged cable and fiber sections, coordinating resources and timelines for effective implementation.
- Mastered Fiber-to-the-Home Installations: Executed precision fusion splicing and installation of fiber-to-the-home services, adhering to best practices and quality standards.
- Proficient in Circuit Testing and Troubleshooting: Utilized specialized test sets for accurate trouble isolation and repair across diverse types of circuits, ensuring customer satisfaction and network reliability.
- Fiber Splicing in GPON Installations: Demonstrated expertise in both single-strand and ribbon fiber splicing while leading one of AT&T's inaugural Fiber-to-the-Home GPON installations.
- Field Operations in Complex Environments: Conducted repairs, restorations, and installations in challenging field conditions, including manholes and aerial cables, for AT&T customers in the Corpus Christi, Texas, regional area. Delivered a diverse range of services such as Fiber-to-the-Premises GPON, AT&T U-verse IP-TV, xDSL, T1, T3, and POTS.
Education
Master of Science - Cybersecurity & Information Assurance
Western Governors University
Salt Lake City, UT 01.2021 - 07.2021
Bachelor of Science - Cybersecurity & Information Assurance
Western Governors University
Salt Lake City, UT 04.2018 - 04.2021
Skills
Firewall management tools
Network security architecture
Packet trace analysis
DDoS prevention
Network architecture understanding
Routing protocol expertise
Port security knowledge
VLAN aggregation
Cisco router and switch security
LAN switching technologies
Project Management
Security architecture and technologies
Network performance monitoring
Verbal and written communication
Networking protocol expertise
Fixed wireless networks
IP Services
Datacenter network implementations
Technical Support
Subnetting expertise
Firewall functionality
Proactive and team player
Circuit management
Remote work support
Cisco equipment familiarity
MPLS VPN implementation
8021x experience
Networking and routing protocol expertise
Effective communication
Excellent presentation skills
Cisco IOS mastery
Network Troubleshooting
Network security systems
Juniper portfolio expertise
Virtual private networks
Cisco switching expertise
SNMP monitoring
Firewall technology expertise
Python expertise
Python and Bash proficiency
OSPF routing
Organized and detail-oriented
Collaborative ability
Dashboard creation and configuration
Strong troubleshooting skills
F5 load balancer expertise
Change Management
MPLS routers
IPv6 technologies
Certification
CompTIA Security+ - CompTIA
Timeline
Network Operations Manager
Peraton
03.2022 - Current
Senior Network Transport Engineer
Peraton
08.2021 - 03.2022
Master of Science - Cybersecurity & Information Assurance
Western Governors University
01.2021 - 07.2021
Senior Network Support Engineer
Northrop Grumman
07.2018 - 08.2021
Bachelor of Science - Cybersecurity & Information Assurance
Western Governors University
04.2018 - 04.2021
Communications Technician
AT&T
07.2014 - 07.2018
Network Technical Specialist
AT&T
10.2011 - 07.2014
Customer Service Technician
AT&T
07.2007 - 10.2011