Joshuah Vigil-Harrison
Oklahoma City,OK
Summary
- Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
- able to dedicate myself to anything I begin, including college, athletics, launching my own business, and working for a big corporation to gain experience and knowledge.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Mountain Home Auto Ranch
Mountain Home, ID
04.2022 - 03.2025
- Facilitated pre-owned vehicle certification, which involved verifying that used cars meet specific criteria and standards for quality and reliability. This certification process gives potential buyers peace of mind, knowing that the vehicle has undergone rigorous checks and is in good condition.
- Executed detailed used car inspections to evaluate the mechanical and cosmetic condition of pre-owned vehicles. This included examining the exterior and interior for signs of wear and tear, as well as conducting test drives to assess driving performance and comfort.
- Provided accurate repair quotes for necessary maintenance and repair work, detailing the expected costs and timeframes involved. This process ensured transparency for customers regarding potential expenses related to their vehicles.
- Performed thorough pre-delivery vehicle inspections to ensure that all vehicles met safety and quality standards before being sold. This process included checking essential components, such as brakes, tires, lights, and engine performance, to confirm that everything was functioning correctly and installing any loose parts from manufacture.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Kept detailed records of repairs, labor involved and parts used.
Sales
Personal Business
Mountain Home, ID
03.2018 - 03.2025
- Conducted market research and reported on competitors.
- Resolved customer complaints regarding sales and service.
- Identified new markets and opportunities for growth.
- Negotiated pricing agreements with vendors and suppliers.
- Developed and maintained relationships with vendors to ensure timely delivery of goods.
- Organized product inventory to ensure timely delivery of products.
- Created and maintained relationships with vendors, customers, and distributors.
- Analyzed sales data to determine which products were selling best in each region.
Auto Technician /Sales Associate
Les Schwab Tires
Mountain Home, ID
03.2020 - 03.2022
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Estimated costs of vehicle repair.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered store and merchandise questions and led customers to wanted items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Provided accurate information about products, prices and services.
- Greeted customers to determine wants or needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Developed and implemented sales strategies to increase category sales volume.
- Prepared weekly sales reports summarizing sales activity for management review.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University / Minot State
Hooksett, NH08-2022
Skills
- Vehicle inspection
- Diagnostic procedures
- Brake inspection
- Engine performance
- Repair estimation
- Customer service
- Parts ordering
- Sales strategy
- Time management
- Attention to detail
- Calibrating systems
- Estimating work
- Wheel alignments
- Hardworking and dedicated
- multitasker
- self-starter
Affiliations
- A family-oriented individual, I am a father to one child and a supportive partner to my active-duty military wife. I take pleasure in connecting with new people and have a strong appreciation for learning about diverse cultures.
Timeline
Automotive Technician
Mountain Home Auto Ranch
04.2022 - 03.2025
Auto Technician /Sales Associate
Les Schwab Tires
03.2020 - 03.2022
Sales
Personal Business
03.2018 - 03.2025
Bachelor of Science - Criminal Justice
Southern New Hampshire University / Minot State
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