Joshua Neil
Benicia,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
21
21
years of professional experience
Work History
Multi-Unit Manager
PetSmart
Antioch, CA
12.2014 - Current
- Direct leadership of a $13 million dollar building with 50 associates and 6 direct reports. Oversight of 5 stores, 200 employees, 5 direct reports and more than $40 million in volume.
- Trained and coached store managers on best practices for personnel management, customer relations, inventory control, merchandising techniques, and store operations.
- As the district services sponsor, created calls and meetings for 15 salon leaders and trainers to train, support and guide them to drive district performance.
- GetSmart Store Leader: Trained all incoming Store Leaders and Assistant Store Leaders, from onboarding to certification.
Emerging Leader
CVS Pharmacy
El Cerrito, CA
11.2002 - 12.2014
- 2012 Paragon Winner. Store Manager of the year for the region.
- In the Emerging Leader Program I had direct oversight of 5 stores and $50 million in volume, including 5 direct reports and over 200 associates.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA05-2007
Skills
- Operations Management
- Staff Development
- Sales Growth
- Brand Management
- Schedule Management
- Employee Development
- Fiscal Management
- Process Improvement
- Hiring and Training
- Onboarding and Orientation
Affiliations
- Coaching Youth Sports
- Bike Riding
- Volunteering at church
Accomplishments
- Circle of Excellence x2 PetSmart
- Paragon Winner CVS Pharmacy
- Employee of the year x3 CVS
References
References available upon request.
Timeline
Multi-Unit Manager
PetSmart
12.2014 - Current
Emerging Leader
CVS Pharmacy
11.2002 - 12.2014
Bachelor of Arts - Psychology
San Jose State University