Joshua R. MacIntyre
Olympia,WA
Summary
Experienced professional with over 8 years of experience in Leadership. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
10 years of logistics experience involving various environments. Outbound/Inbound operational experience, as well as warehouse software knowledge AS400, WMS, LOGICS, SAP, MASS. Proficient in computer applications including Microsoft Word, Power Point, Excel and more. Highly knowledgeable in computer hardware configurations.
Skilled in performance metrics/quality control processes such as auditing, cycle counting, usage trend percentages, sales trend percentages, heat maps, productivity averages, shorts reports, end of day reports, and KPI.
Skilled on virtually all pieces of warehouse powered equipment I.E. sit down fork truck, stand up fork truck, reach truck, cherry picker, clamp, pallet riders, and pallet jacks. Both electric and gas powered.
Knowledgeable in various team building exercises to improve communication, problem solving, process improvements, adaptability, and trust.
Multi-talented individual consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
13
13
years of professional experience
Work History
Operations Manager
The Home Depot
07.2022 - Current
- Managed inbound operations and staff to complete average of 21,000 units daily, with accuracy rate of 99.9%
- Analyzed and reported on key performance metrics to senior management
- Managed 6 Area Supervisors and 14 direct reports
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Implemented safety procedures and protocols to ensure safe work environment with 0 OSHA recordable injury's for inbound department
- Led hiring, onboarding and training of new hires to fulfill business requirements
Manufacturing Supervisor
Crown Cork & Seal
05.2020 - 06.2022
- Supervision of 180,000sqft manufacturing facility with daily production average of 3.5 million units. Read and interpreted schematics, technical machine nomenclature, and production reports
- Identified problems and implemented effective solutions
- Recorded attendance and payroll hours worked for all personnel in plant
- Enforced and promoted use of various PPE
- Managed departmental performance metrics
- Communicated job expectations, developmental feedback, and annual performance to direct reports
- Scheduled tool, machinery, and equipment repair to maintenance personnel
- Supervised ongoing daily manufacturing phases from raw materials, to outbound finished product
Operations Supervisor
DHL Supply Chain
01.2019 - 05.2020
- Received and put away 11,743 line items equaling to 145,745 total pieces of product with accuracy rate of 99.63% and 22 direct reports
- Manage and supervise average shipping of 1,773 orders monthly with error rate of 0.22%
- Spearheaded bin audit program counting total of 45,494 locations with accuracy rate of 99.5%
- Former site safety champion for Doosan/DHL Lacey facility
- Developed emergency evacuation plans, behavioral based safety programs, and organized site safety committee
- Utilize LOGICS software for new employee on-boarding, terminations and performance evaluations
Quality Control/Dispatch Supervisor
Postal Express
09.2015 - 11.2018
- Supervised team of 22 employees and provided training focused on maximizing overall performance
- Optimized routes through careful planning, realizing cost savings of $6000 per week for company
- Managed 4 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity
- Closely monitored dispatch board to triage and prioritize over 30 daily calls
- Managed the stage and sort of new vendor product for route distribution
- Performed DIMS audits to maximize profit and correct miscalculations achieving a record of $36,000 of corrected adjustments for a single month
Receiving Supervisor
Progressive International
08.2010 - 09.2015
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence
- Utilized AS400 for all inventory transactions
- Received average of 7800 pieces per day
- Developed training SOPs to promote safety first culture, with result of no recorded injuries
- Developed consumable products inventory SOPs to maintain inventory of essential PPE, Pallets, Stretch Wrap, and other operational materials
- Conducted employee training and on-boarding, as well as performance evaluations
Education
High School Diploma -
Fife High School
Tacoma, WA06.2008
Skills
Loves to Learn
- Operations Management
- Project Management
- Quality Assurance and Control
- Knowledgeable in Six Sigma, Lean Manufacturing, and 5S standards
- Excellent problem solving skills
- Great verbal and written communication skills
- Uses data, investigation, and hands on approach to drive results
- Skilled in coaching and mentoring to build individuals
- Lead's by example
- Strives for continuous improvement
- Exceptional time management skills
- Takes pride in positive charisma and being an uplifting person
- Knowledgeable in various firearms platforms, nomenclature, and safety
- Can operate various types of heavy equipment and machinery
- Skilled in diagnostic and repair of motor vehicles and systems alike
Accomplishments
- Helped implement and execute the expansion of Crown Cork & Seal's new manufacturing line.
- Played a significant role in the startup of the 58,000 square foot Doosan/DHL Lacey facility.
- Certification to ship Hazmat or Hazardous Materials per 49.CFR, IATA, IMDG.
- Certified Forklift and MHE trainer with certification through CROWN Equipment.
- Experienced mountaineer that has climbed all of Washington's volcano's. Completed multiple mountaineering training courses.
Timeline
Operations Manager
The Home Depot
07.2022 - Current
Manufacturing Supervisor
Crown Cork & Seal
05.2020 - 06.2022
Operations Supervisor
DHL Supply Chain
01.2019 - 05.2020
Quality Control/Dispatch Supervisor
Postal Express
09.2015 - 11.2018
Receiving Supervisor
Progressive International
08.2010 - 09.2015
High School Diploma -
Fife High School