Hi, I’m
Joshua Wolff
El Mirage,AZ
Summary
I take pride in my work ethic and my positivity. I am currently finishing my degree in Behavioral Sciences & Human Behavior as a full time student. Additionally, I work full time. My infectious positive attitude and reliable traits makes me stand out from others.
I look forward to my future in the Psychology world, and can’t wait to see what comes next.
Overview
5
years of professional experience
Work History
Bluestar Resort & Golf
Lifestyle Event Coordinator
09.2022 - 05.2023
Job overview
- Managed administrative logistics of events planning, event booking, and event promotions for 6,000+ members,
- Reviewed event bills to confirm accuracy and approve payment.
- Consulted with members to determine best fitted objectives and requirements for events and trips.
- Brainstormed and implemented creative event concepts and themes.
- Created and maintained event expenditures, budgets and timelines in job-related software (EZSuite, Microsoft Office suites, and more).
- Evaluated and selected service providers and vendors according to 100% accurate customer requirements.
- Attended conferences in the past year and events to stay up to date with industry trends and planning standards.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
Red Lobster
Bartender
06.2021 - 09.2022
Job overview
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Helped management plan and serve bar menu exceeding customer expectations.
Starbucks
Barista
10.2020 - 06.2021
Job overview
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Followed exact recipes for mixing and preparing beverage and food items.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Recommended products based on solid understanding of individual customer needs and preferences.
Peoria Police Department
Internship Student
08.2019 - 12.2019
Job overview
- Provided project progress updates and proposed solutions to issues.
- Provided clerical support, addressing routine, and special requirements.
- Sorted, organized, and maintained files.
- Delivered clerical support by handling range of routine and special requirements.
- Facilitated successful completion of projects from concept to launch.
In-N-Out Burger
Associate
02.2019 - 06.2020
Job overview
- Prioritized helping customers over completing other routine tasks in store.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Maricopa Community Colleges - Glendale Community College, Glendale, AZ
Associate of Science from Behavorial Science And Human Services
12.2022
University Overview
- Honoree of Outstanding Student Achievement 2021-2022
- National Honors Society in Psychology: President
- President's Scholarship: Scholarship Recipient
- Irwin Westenberg Memorial Scholarship: Scholarship Recipient
- Completed AP courses in Psychology
- Wrote & conducted APA-Approved research
- APA-Approved research presented at Western Psychological Research Conference of 2022
Centennial High School, Peoria, AZ
High School Diploma
06.2020
University Overview
- Two Times Honoree of Leader of the Pack (2017-2018) (2019-2020)
- Awarded Academic Letter Awards - Newspaper
- Awarded Academic Bars - Newspaper
- Awarded Certificate of Induction - International Thespian Society (Thespian Troupe 5123)
- Awarded Honor Thespian Award - International Thespian Society
- The Coyote Chronicle (Award Winning School Newspaper) Editor-in-Chief 2018-2020, Backpage Editor (2017-2018), Copy Editor (2016-2017)
- Red Light Rebellion Club: Founder & President
- Drama Club: Officer, Head of Tech, Main Actor
- Improv Club: Co-Captain
Skills
- Vendor Coordination
- Event Publicity
- Oversee Program Operations
- Selling Event Products and Services
- Meeting Planning
- Auditing Tasks
- Creativity and Adaptability
- Marketing and Advertising
- Special Event Planning
- Monitoring Events Planning Trends
- Guest Relations
- Positivity & Genuine Enthusiasm
Timeline
Lifestyle Event Coordinator
Bluestar Resort & Golf
09.2022 - 05.2023
Bartender
Red Lobster
06.2021 - 09.2022
Barista
Starbucks
10.2020 - 06.2021
Internship Student
Peoria Police Department
08.2019 - 12.2019
Associate
In-N-Out Burger
02.2019 - 06.2020
Maricopa Community Colleges - Glendale Community College
Associate of Science from Behavorial Science And Human Services
Centennial High School
High School Diploma
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