Joshus Simmons
Staunton,VA
Summary
I have worked for Sheetz as a manager for over 8 years. In this time I have been trained to execute all store operations in the managers absents. I have successfully demonstrated this at three of the stores I have been placed at through out my carrier. I have been offered the job of store manager several times but did not seise the opportunity at the time. some of the store operations include, time keeping, scheduling, cash management, hiring, training, conflict resoluniton, and creating an over all nurturing store culture
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sheetz
Staunton, VA
04.2009 - Current
- Supervised daily operations, ensuring team adherence to company policies and procedures.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Analyzed sales trends to optimize inventory management and product placement strategies.
- Implemented staff scheduling improvements, reducing labor costs while maintaining service quality.
- Led initiatives to enhance merchandising standards, resulting in improved store presentation and customer engagement.
- Resolved customer complaints effectively, improving overall satisfaction through proactive problem-solving techniques.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
Associate of Science - Science
Blue Ridge Community Collge
Weyers Cave, VA05-2019
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
- Team building and leadership
- Staff supervision
- Store operations
- POS systems operations
- Employee scheduling
- Hiring and training
- Sales growth
Certification
Servsafe
Timeline
Assistant Store Manager
Sheetz
04.2009 - Current
Associate of Science - Science
Blue Ridge Community Collge