Josiah Bickett
Williamsburg,US
Summary
Dynamic and adaptable professional with a proven track record at Chipotle and Kroger, showcasing exceptional multitasking and customer service skills. Demonstrated ability to excel in fast-paced environments, significantly enhancing customer satisfaction through effective problem-solving and proactive engagement. Expertise in Microsoft Office, combined with strong interpersonal communication skills, establishes a solid foundation in both technical and soft competencies. Renowned for a positive attitude and unwavering commitment to excellence, consistently fostering a collaborative and productive workplace.
Overview
4
4
years of professional experience
Work History
hospitality/line
Chipotle
02.2024 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Worked with coworkers to complete tasks.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Developed departmental objectives, budgets, policies, procedures, and strategies.
- Provided efficient and courteous service to customers at all times.
Seasonal Sales Associate
CUTCO
12.2024 - 03.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Bagger
Kroger
01.2022 - 01.2023
- Promoted customer convenience by loading bagged items into cart
- Retrieved carts from parking lot and sanitized prior to customer use
- Responded to product inquiries and escorted clients to specific locations to deliver superior customer service
- Bagged items using proper techniques and loaded purchases into carts for customers
- Returned misplaced merchandise and placed items in proper locations
- Examined products to check for defects and quality issues.
Education
Bachelor of Science or BS - Cyber Security Candidate
University of Cincinnati
04.2028
High School Diploma -
Williamsburg High School
Williamsburg, OH05.2025
Skills
- Computer Programs (Software and Programming): Wireshark, Microsoft Office, GitHub, NetBeans
- Networking Skills: Interpersonal communication, problem-solving, respect
- Computer Environments: Mobile computing
- Web Development, Graphic, and Visual Experience: Developed a website, and critiqued it as time went on and as tests were done
- Hardware Experience: Hardware networking, printed circuit board design
- Teamwork and Collaboration
- Customer Service
- Friendly, Positive Attitude
- Multitasking
- Problem-Solving
- Attention to Detail
- Time Management
- Multitasking Abilities
- Organizational Skills
- Excellent Communication
- Computer Skills
- Dependable and Responsible
- Critical Thinking
- Flexible and Adaptable
- Active Listening
- Decision-Making
- Microsoft Office
Timeline
Seasonal Sales Associate
CUTCO
12.2024 - 03.2025
hospitality/line
Chipotle
02.2024 - Current
Bagger
Kroger
01.2022 - 01.2023
Bachelor of Science or BS - Cyber Security Candidate
University of Cincinnati
High School Diploma -
Williamsburg High School
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