Josiah Bickett
Williamsburg
Summary
Motivated and dependable professional with experience in utility operations, team leadership, customer service, and consultative sales. Recognized for strong communication skills, a solid work ethic, and the ability to build relationships with customers and coworkers. Proven success working in fast-paced environments while maintaining professionalism, safety, and high performance standards.
Overview
4
4
years of professional experience
Work History
ACI Technician
Southern Cross
01.2025 - Current
- Perform utility field operations while adhering to strict safety and quality standards.
- Serve as a professional representative of the company when interacting with customers and utility personnel.
- Accurately document findings, troubleshoot issues, and complete assigned work independently.
- Demonstrate reliability, attention to detail, and strong problem-solving abilities.
Sales Associate
CUTCO
12.2024 - 03.2025
- Conducted professional product presentations and consultations with prospective customers.
- Built strong client relationships through effective communication and follow-up.
- Developed skills in consultative selling, objection handling, and customer engagement.
- Consistently maintained a professional and goal-oriented approach.
Manager / Hospitality Team Member
Chipotle Mexican Grill
01.2024 - 01.2025
- Supervised team members and supported daily restaurant operations in a high-volume environment.
- Assisted with hiring, onboarding, training, and coaching employees.
- Resolved customer concerns and maintained exceptional service standards.
- Coordinated workflow and staffing to maximize productivity and efficiency.
Customer Service Associate
Kroger
01.2022 - 01.2023
- Guided customers through purchases, inquiries, and issue resolution, fostering loyalty.
- Provided exceptional customer service in fast-paced retail environment, enhancing customer satisfaction.
- Facilitated daily store operations while ensuring positive customer interactions.
Education
Bachelor of Science - Information Technology
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Williamsburg High School
Williamsburg, OHSkills
- Technical Sales
- Operations Support
- Technical Training
- Safety Compliance
- Problem Solving
- Time Management
- Leadership
- Team Collaboration
- Customer Relations
- Communication
- Conflict Resolution
- Microsoft Office Suite
Timeline
ACI Technician
Southern Cross
01.2025 - Current
Sales Associate
CUTCO
12.2024 - 03.2025
Manager / Hospitality Team Member
Chipotle Mexican Grill
01.2024 - 01.2025
Customer Service Associate
Kroger
01.2022 - 01.2023
Bachelor of Science - Information Technology
University of Cincinnati
High School Diploma -
Williamsburg High School