Josiah Brooks
Cleveland,TX
Summary
Experienced in customer service within a fast-paced retail setting, adept at delivering exceptional customer experiences through strong communication and problem-solving skills. Ready to transition into a new field with a solid foundation in teamwork and customer engagement. Proven retail professional boosting sales and elevating customer satisfaction levels through collaborative teamwork and adaptability. Expertise in product knowledge and active listening, dedicated to ensuring customer satisfaction and fostering loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
K&G Fashion Superstore
03.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Associate of Business Administration - Social Media Marketing
Lone Star College
Kingwood, TX05.2027
High School Diploma -
Porter High School
Porter, TX05.2025
Skills
- Communication
- Customer service
- Flexibility
- Organizational skills
- Time management
- Adaptable
- Problem-solving
- Teamwork and collaboration
- Effective multitasking
Certification
Social media marketing
Personal Information
Timeline
Retail Sales Associate
K&G Fashion Superstore
03.2024 - Current
Associate of Business Administration - Social Media Marketing
Lone Star College
High School Diploma -
Porter High School