Josiah Buckeridge
GoPuff
New York,NY
5
years of professional experience
Senior operations expert with proven track record in streamlining processes and enhancing operational efficiency. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Skilled in project management, process optimization, and cross-functional coordination. Reliable and driven, consistently delivering impactful outcomes.
Work History
Senior Operations Associate, Barista
1 Year 8 Months- Streamlined daily fulfillment workflows to improve order accuracy and on-time dispatch.
- Monitored inventory levels and resolved stock discrepancies using warehouse management systems.
- Coordinated cross-functional communication between operations, support, and logistics teams.
- Analyzed operational reports to identify bottlenecks and recommend process improvements.
- Prepared espresso beverages and specialty drinks while maintaining consistent quality and speed.
- Restocked milk, syrups, and café supplies to support continuous service flow.
- Maintained clean workstations, equipment, and seating areas to meet sanitation standards.
- Trained new team members on drink recipes, service procedures, and safety practices.
Retail Sales Associate
2 Years 6 Months- Assisted members with product selection, pricing, and checkout support across high-traffic sales floor areas.
- Maintained organized merchandise displays, ensuring shelves stayed stocked, clean, and easy to shop.
- Processed transactions accurately while handling returns, exchanges, and payment inquiries.
- Resolved member concerns promptly, delivering courteous service and reinforcing store loyalty.
Package Handler
6 Months- Sorted inbound packages by destination, weight, and shipping labels for accurate routing.
- Loaded and unloaded trailers, maintaining steady flow through conveyor and dock areas.
- Scanned parcels with handheld equipment to verify tracking and processing updates.
- Lifted and moved packages safely while following warehouse safety and lifting procedures.
- Organized freight by route sequence to support timely shipment preparation.
Education
High School Diploma
Skills
Workload prioritization
Operational excellence
Meeting deadlines
Logistics management
Scheduling and planning
Customer service
Timeline
Senior Operations Associate, Barista
GoPuff
02.2025 - CurrentRead More
Retail Sales Associate
Sam’s Sample Club
02.2023 - 08.2025Read More
Package Handler
FedEx
12.2021 - 06.2022Read More
Democracy Prep Endurance High
High School Diploma
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