Josiah Chaney
Lorain,Ohio
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. The skills I possess will be a great asset to your company.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Amherst, Ohio
03.2023 - Current
- Served 300+ customers daily, providing personalized attention to enhance their experience.
- Maintained organized shopping environment while multitasking customer support duties throughout store.
- Communicated effectively with customers and coworkers to foster a positive and professional atmosphere.
Barista Shift Supervisor
Starbucks
Cleveland, US
06.2024 - 06.2025
- Trained barista staff on effective use of espresso machines, grinders, blenders, mixers, and steaming equipment to enhance beverage quality.
- Managed barista staff to maintain high levels of customer service and operational efficiency.
- Collaborated with management team to identify and implement solutions that improved store productivity and profitability.
Line cook/barista
Panera Bread
Amherst, US
05.2022 - 06.2023
- Served food, beverages, to customers in a timely fashion with smooth communication among coworkers.
- Answered in-person inquiries, helped customers locate needed menu items and referred customers to other appropriate assistance.
- Opened and closed the store smoothly while communicating with a store manager regarding supplies and maintenance.
Lifeguard
Kalahari Resorts & Conventions
, US
06.2021 - 02.2022
- Administered first aid for injuries, rescued swimmers in distress, and provided CPR and artificial respiration.
- Evaluated water conditions at aquatics facilities to identify potential dangers, ensuring swimmer safety by correcting dangerous behavior.
- Demonstrated alertness and responsibility in monitoring swimmers and maintaining a safe environment.
Education
High School Diploma -
Lorain High School
Lorain, OH08-2021
Some College (No Degree) - STNA(State Tested Nursing Assistant)
Lorain County Community College
Elyria, OHSkills
- Operational efficiency
- Team coordination
- Critical thinking
- Safety awareness
- Effective communication
- Attention to detail
Timeline
Barista Shift Supervisor
Starbucks
06.2024 - 06.2025
Barista
Starbucks
03.2023 - Current
Line cook/barista
Panera Bread
05.2022 - 06.2023
Lifeguard
Kalahari Resorts & Conventions
06.2021 - 02.2022
High School Diploma -
Lorain High School
Some College (No Degree) - STNA(State Tested Nursing Assistant)
Lorain County Community College