Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josiah Dozier

Jasper,AL

Summary

Dynamic and results-oriented professional dedicated to continuous learning and innovation, with a proven track record of enhancing team performance and customer satisfaction. Key contributions at LiftOne include active participation on the technician council, serving as a pod leader, and leading a pilot program for new van orders and customizations. Expertise in problem-solving is complemented by the development of comprehensive training curricula that elevate technician skills and support overall team success. Initiatives such as creating on-demand safety training videos and evaluating feedback for ongoing curriculum improvement demonstrate a commitment to excellence and adaptability in a fast-paced environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Technical Trainer

LiftOne
05.2023 - Current
  • Develop, revise, and maintain training materials and curricula for training programs.
  • Proactively develop and revise training materials, in accordance with brand standards, to provide high-quality, effective training.
  • Lead activities to support training readiness and execution. Partner with branches to ensure that materials and training aids are available to support the effective implementation of scheduled training.
  • Manage in-person and virtual training environments.
  • Monitor the effectiveness of training by evaluating trainee feedback, exam scores, etc.
  • Identify improvement opportunities, and develop implementation strategies to continuously improve training. Strive to find better, faster, and simpler ways to build our technicians’ skills, knowledge, and capabilities.
  • Collaborate with other instructors, as well as subject matter experts, to develop and improve instructional skills.
  • Advocate for, and support, technician career development to the maximum extent possible. Partner with Career Development Managers and branch management to ensure technician development.
  • Act as a leader and mentor in the organization. Provide coaching and reinforcement of safety and management standards.

Field Service Technician

LiftOne
03.2018 - 05.2023
  • Performed maintenance, repairs, and troubleshooting on Hyster-Yale and competitive forklifts.
  • Operated company vehicle while adhering to state and local regulations.
  • Cultivated strong relationships with customers to improve service delivery.
  • Exhibited LiftOne's values through consistent professional conduct.

Heavy Equipment Hydraulic Technician

Altec
02.2015 - 03.2018
  • Conducted inspections to assess overall condition of aerial devices and digger derricks.
  • Diagnosed issues in hydraulic and electrical systems for timely resolution.
  • Restored equipment to operational status through effective repair techniques.
  • Maintained accurate records of service, repairs, and other work performed.
  • Fabricated and welded components for upfits and repairs as required.
  • Collaborated positively with Altec associates, vendors, and customers to enhance service quality.

Switchman/Train Conductor

US Steel
01.2012 - 02.2015
  • Monitored hand and radio signals in yard, adhering to railroad regulations.
  • Operated track switches as required, ensuring smooth operations.
  • Executed coupling and uncoupling procedures for rail cars.
  • Aligned drawhead correctly for efficient railcar coupling.
  • Applied hand brakes on inactive rail cars to enhance safety.
  • Maintained cleanliness of locomotive cab for optimal working conditions.
  • Prioritized safety protocols to ensure secure freight transport.
  • Delivered railcars to local customers with precision and timeliness.

Education

Associate of Science - Criminal Justice

University of West Alabama
Livingston, AL
05.2010

Skills

  • Project management
  • Team collaboration
  • Problem solving
  • Training design and development
  • Self-Directed
  • Strong presentation skills
  • Schematics
  • Learning management systems
  • Performance assessment
  • Materials preparation
  • Virtual learning management
  • Training video production

Certification

International Fluid Power Society Specialist

Timeline

Technical Trainer

LiftOne
05.2023 - Current

Field Service Technician

LiftOne
03.2018 - 05.2023

Heavy Equipment Hydraulic Technician

Altec
02.2015 - 03.2018

Switchman/Train Conductor

US Steel
01.2012 - 02.2015

Associate of Science - Criminal Justice

University of West Alabama

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