Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Josiah Gerard

Kansas City,MO

Summary

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Property Manager

Sterling Real Estate Management
09.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Pool Builder, Sales Associate

KCVP Pools
05.2020 - 09.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Worked hard 11 hour shifts doing physical work.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Roofer Laborer

JR Roofing
04.2019 - 04.2020
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
  • Managed inventory of roofing supplies and materials.
  • Effectively communicated with clients in person and through phone and email.
  • Trained and oversaw individuals in roofing system installations.

Sales Representative

Waterway Carwash
04.2018 - 04.2019
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Employee

Corner Bakery Cafe
01.2017 - 04.2018
  • Sorted mail according to size, shape, and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Provided service and sales to walk-in customers.

Education

Bachelor of Science - Business Administration And Management

Grand Canyon University
Phoenix, AZ
12.2022

Skills

  • Job Prioritizing
  • Disturbance Handling
  • Property Service Contract Administration
  • Customer Satisfaction
  • Vast Employee Training
  • Policy and Procedure Writing
  • Dispute Handling
  • Administrative Leadership

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Property Manager

Sterling Real Estate Management
09.2021 - Current

Pool Builder, Sales Associate

KCVP Pools
05.2020 - 09.2021

Roofer Laborer

JR Roofing
04.2019 - 04.2020

Sales Representative

Waterway Carwash
04.2018 - 04.2019

Employee

Corner Bakery Cafe
01.2017 - 04.2018

Bachelor of Science - Business Administration And Management

Grand Canyon University

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Josiah Gerard