Josiah Gonzales
7Brew
Irving,TX
3
years of professional experience
Dedicated professional with strong customer service skills, attention to detail, and a positive attitude. Proven experience in training teams and optimizing operations in fast-paced environments.
Work History
Brewista
3 Months- Prepared and served a variety of coffee beverages according to customer preferences.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Operated espresso machine and brewing equipment, ensuring quality beverage preparation.
- Engaged customers with knowledgeable recommendations to enhance their experience.
- Managed inventory levels, restocking supplies as needed to support operations efficiently.
- Collaborated with team members to create a positive and energetic work environment.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
Crew Trainer
2 Years 9 Months- Trained new crew members on operational procedures and customer service standards.
- Delivered consistent feedback to improve team performance and service quality.
- Assisted in managing inventory levels to optimize stock availability and reduce waste.
- Ensured compliance with health and safety regulations during daily operations.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
- Automotive Technology
High School Diploma
Skills
Positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Reliable and dependable
Accomplishments
Twice awarded employee of the month. Awarded employee of the year for 2025.
Timeline
Brewista
7Brew
05.2026 - 08.2026Read More
Crew Trainer
McDonald's
10.2023 - 07.2026Read More
Universal Technical Institute
from Automotive Technology
Read More
Farwell High School
High School Diploma
Read More