Josiah Ward
North Bay Village,FL
Summary
Josiah is a results-driven retail and sales consultant with extensive experience in negotiation and customer relationship management. He has a proven track record of facilitating smooth transactions that drive revenue growth and enhance customer satisfaction. He also has expertise in identifying client needs and delivering tailored solutions to maximize sales opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Room Service Associate
Grand Hotel Resort & Spa
Fairhope, AL
05.2025 - 04.2026
- Delivered food and beverage orders to guest rooms, enhancing service speed and satisfaction.
- Recommended food and beverage upsells to guests, driving revenue growth.
- Responded promptly to guest inquiries and concerns, maintaining professionalism.
- Communicated effectively with hospitality staff about customer requests and special needs.
- Organized work environment during shifts to ensure smooth operations and timely service.
Auto Sales Consultant
Sandy Sansing Ford Dealership
Daphne, AL
06.2024 - 05.2025
- Demonstrated vehicle features to enhance customer understanding and engagement.
- Negotiated with customers to finalize sales at agreed prices.
- Collaborated with finance team to facilitate seamless loan approvals for customers.
- Utilized strong communication skills to build rapport during in-person and phone interactions.
- Engaged in continuous training to remain informed on automotive industry trends and sales techniques.
Logistics Associate
Harbor Freight Tools USA
Daphne, AL
09.2022 - 06.2024
- Managed inventory levels and organized stock to enhance retrieval efficiency.
- Maintained accurate records of shipments and inventory transactions to ensure operational integrity.
- Operated material handling equipment safely and effectively.
- Performed regular audits of warehouse materials to reconcile discrepancies between physical stock and digital records.
- Assisted in training new associates on safety protocols and procedures.
Warehouse/Floor Manager
Green Gates Market
Fairhope, Alabama
03.2021 - 08.2022
- Managed daily warehouse operations, ensuring efficient workflows and compliance with safety standards.
- Trained and mentored staff on warehouse protocols, contributing to enhanced efficiency.
- Coordinated interdepartmental communication within warehouse facility, leading to improved operational coordination.
- Facilitated cross-functional communication between departments to boost operational effectiveness.
Education
Avionics Degree - Aircraft Technical
Coastal Alabama Community College
Fairhope, AL05-2023
Some College (No Degree) -
Coastal Alabama Community College
Fairhope, ALHigh School Diploma -
Baldwin County Virtual School
Fairhope, AL05-2022
Skills
- Customer relationship management
- Customer outreach
- Sales closing
- Negotiation skills
- Issue resolution
- Time management
- Multitasking
- Team coordination
- Stress tolerance
- Work ethic
- Problem-solving
- Analytical skills
- Policy adherence
Languages
English
Native/ Bilingual
Spanish
Elementary
German
Elementary
Affiliations
- Avid frisbee golf player
- Tennis (recreational)
- Fishing
Certification
- Small Water Craft Boating license
- Florida Real Estate License (In progress)
Timeline
Room Service Associate
Grand Hotel Resort & Spa
05.2025 - 04.2026
Auto Sales Consultant
Sandy Sansing Ford Dealership
06.2024 - 05.2025
Logistics Associate
Harbor Freight Tools USA
09.2022 - 06.2024
Warehouse/Floor Manager
Green Gates Market
03.2021 - 08.2022
Avionics Degree - Aircraft Technical
Coastal Alabama Community College
Some College (No Degree) -
Coastal Alabama Community College
High School Diploma -
Baldwin County Virtual School