JOSIAH ROY WANDU
Johns Creek,GA
Summary
Versatile Bartender with 1 years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.
Overview
10
10
years of professional experience
Work History
Photography/Videographer
Canoe’s Art LLC
Atlanta , GA
04.2018 - Current
- Focuses in portraits, fashion catalogue, sports and lifestyle.
- Configured shots based on daily needs, weather and lighting conditions and available equipment.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Controlled lighting, filter factors and camera distances to meet shot targets.
IT Technician
Priority 1 POS
Buford, GA
05.2023 - 05.2024
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Monitored system performance and implemented preventive maintenance procedures.
- Configured routers, switches and wireless access points for LANs and WANs.
- Provided training sessions for end users on how to use various software programs.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Oversaw daily performance of computer systems.
- Supervised and directed workers engaged in installation of data communication equipment and software.
Dealership Inventory Photographer
Auto marketing solutions
Johns Creek, GA
08.2022 - 04.2023
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Planned and obtained original shots using innovative thinking and new techniques.
- Cropped, manipulated and performed color balance for final images.
- Explained price and package details to customers.
- Selected and assembled equipment and required background properties.
Bartender/ Bar Apprentice
Taffers Tavern
Alpharetta, GA
12.2020 - 04.2023
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Serve guest in the most respectable way and serve several guest in a hostile environment.
- Make all the batch work for behind the bar is done and cut all the fruits.
- Organize the wine, beer kegs, and alcohol in their respectable places.
- Manage the bar to make sure everyone had all the necessities to prepare for that morning or night.
- Work in fast paste environment while being able to communicate to colleague and guest.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Greeted frequent visitors by name and explained new promotions.
- Mitigated behavioral issues and liability related to customers' excessive drinking.
Intern
The Atlanta Voice
Atlanta, GA
01.2019 - 01.2020
- Answered phone calls and emails and assisted with other clerical duties.
- Took pictures for GMC Motors
Customer Service Representative
Car Solutions
Sandy Springs, GA
04.2016 - 08.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered inbound calls, chats and emails to facilitate customer service.
- Set up and activated customer accounts.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Marching Band Member
Tennesee State University/North Springs Charter
01.2014 - 05.2018
- Practiced as many as 100 hours per week to learn pieces and maintain skills.
- Traveled to away games, parades and special events to represent band and team.
- Encouraged all non band members to join my junior year in high school.
- Became the drum captain my senior year and arranged all sheet music, created dance routines and worked with dancer to create more of an excitement for the school.
- Closely followed musical notation and conductor's instructions.
Telemarketer
Transit for Nashville
Nashville, Tennessee
10.2017 - 02.2018
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Maintained and recorded customer information in database.
- Handled inbound telephone calls from interested customers.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Broke down objections using friendly, persuasive strategies.
Assistance Dance Teacher
DanceFx
01.2015 - 12.2017
- Youth hip-hop dance assistant instructor.
- Assist leadership staff providing individual attention to student(s) during individual and group session.
- Assist in organizing group activities.
- Assist other staff member in supervising students on activities as needed.
- Be able to contain behaviors and maintain the space while teaching, setting clear expectations.
- Responsible for assisting in the retention of students for the activity.
- Delivered individual instruction to students in between group classes.
- Devised and directed group, couples and individual dance performances.
Youth Ministry Pianist
World Changers Church
Atlanta , GA
01.2015 - 01.2017
- Collaborated with ministry members to establish goals and objectives for religious education programs.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Made a safe environment for everyone who was either a first time visitor or already there and encouraged them to try to join or participate.
Musical Theatre Music Instructor
Roswell Recreation Center
06.2015 - 08.2015
- Utilized my knowledge and technical skills using various musical instruments for performance
- Experience teaching general music classes, with emphasis on vocal skill development and training
- Assisted in providing students with singing pointers and dance choreography.
Musical Theatre Music Instructor
Kona Grill
06.2015 - 08.2015
- Utilized my knowledge and technical skills using various musical instruments for performance
- Experience teaching general music classes, with emphasis on vocal skill development and training
- Assisted in providing students with singing pointers and dance choreography.
Leadership Program
University of Southern Mississippi
01.2013
- Created modern talent planning approaches and meaningful solutions to enable, scale and strengthen organizational adaptability and agility.
- Executed programs to best cultivate learning organization, allowing for employees to develop maximum potential in alignment with passions and talents.
- Worked alongside company leadership to establish clear training goals.
Education
Georgia State University
01.2020
Tennessee State University
01.2018
High School Diploma -
North Springs Charter School of Arts And Sciences
01.2017
Skills
- Beer, Wine and Soju Cocktails
- Safe Serving Knowledge
- Suggestive Selling
- Alcohol Ordering
- Outstanding Customer Service
- TIPS Certified
- Monitoring Alcohol Consumption
- Food and Beverage Service
- Cleaning and Sanitizing
- Bar Operations and Logistics
- Handling Difficult Customers
- Interpersonal Relationships
- Multitasking and Prioritization
- Cash and Credit Transactions
- Marketing and Sales Experience
- Outgoing Personality
Timeline
IT Technician
Priority 1 POS
05.2023 - 05.2024
Dealership Inventory Photographer
Auto marketing solutions
08.2022 - 04.2023
Bartender/ Bar Apprentice
Taffers Tavern
12.2020 - 04.2023
Intern
The Atlanta Voice
01.2019 - 01.2020
Photography/Videographer
Canoe’s Art LLC
04.2018 - Current
Telemarketer
Transit for Nashville
10.2017 - 02.2018
Customer Service Representative
Car Solutions
04.2016 - 08.2018
Musical Theatre Music Instructor
Roswell Recreation Center
06.2015 - 08.2015
Musical Theatre Music Instructor
Kona Grill
06.2015 - 08.2015
Assistance Dance Teacher
DanceFx
01.2015 - 12.2017
Youth Ministry Pianist
World Changers Church
01.2015 - 01.2017
Marching Band Member
Tennesee State University/North Springs Charter
01.2014 - 05.2018
Leadership Program
University of Southern Mississippi
01.2013
Georgia State University
Tennessee State University
High School Diploma -
North Springs Charter School of Arts And Sciences
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