Josie Biermaier
La Crosse,WI
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers with various concerns. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Barback
Muddy Waters Bar And Grill
08.2023 - Current
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Established rapport with customers by providing friendly and attentive service.
Guest Services & Kitchen Hand
Kwik Trip
06.2021 - Current
- Enhanced customer satisfaction by providing efficient cash handling and prompt service.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
- Handled high volume transactions with accuracy, minimizing discrepancies and ensuring balanced registers at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Guest Services
Emily's Bakery
06.2019 - 06.2021
- Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.
- Promoted positive relationships with fellow team members, contributing to a cohesive work environment.
- Upheld company standards for appearance, conduct, and performance while representing the brand during interactions with guests.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
Bachelor of Science - Psychology
University of Wisconsin - La Crosse
La Crosse, WI05.2025
High School Diploma -
Hastings High School
Hastings, MN06.2021
Skills
- Facility Cleaning
- Supply Replenishment
- Food Preparation
- Drawer Balancing
- Customer Assistance
- ID Verification
- Punctual and Dependable
- Teamwork and collaboration
- Invoice Verification
- Unpacking Merchandise
Timeline
Barback
Muddy Waters Bar And Grill
08.2023 - Current
Guest Services & Kitchen Hand
Kwik Trip
06.2021 - Current
Guest Services
Emily's Bakery
06.2019 - 06.2021
Bachelor of Science - Psychology
University of Wisconsin - La Crosse
High School Diploma -
Hastings High School
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