Josie Drapeau
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Customer Service
Hardware Store
04.2023 - 11.2023
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
Security Supervisor
Northern Quest Casino
08.2018 - 01.2021
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Gas Station Attendant
Legacy Landing
08.2015 - 09.2016
- Assisted with inventory management, helping to keep stock levels consistent and update.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
Education
High School Diploma -
Davenport High School
Davenport, WASkills
- Effective communication
- Time management
- Task prioritization
- Attention to detail
- Customer satisfaction measurement
- Positive attitude
- Problem-solving abilities
References
Julia Jacobsen 509- 348-0208
Emily Dafler
Kari 1-253-365-8338
Timeline
Customer Service
Hardware Store
04.2023 - 11.2023
Security Supervisor
Northern Quest Casino
08.2018 - 01.2021
Gas Station Attendant
Legacy Landing
08.2015 - 09.2016
High School Diploma -
Davenport High School