Josie Gaddess

• Resolved routine customer concerns with patience and professionalism at the front desk.
• Maintained a welcoming reception area and supported a positive first impression for visitors.
• Balanced daily cash drawer and reconciled payments at the end of each shift.

• Led structured games and group activities that kept campers engaged and following directions.
• Supported camper check-in and pick-up routines while greeting families and confirming attendance details.
• Communicated daily schedules, activity updates, and behavior expectations to campers in a clear, calm manner.
• Resolved minor camper conflicts using patience, redirection, and age-appropriate communication.

• Guided campers through activities and maintained a safe, organized environment throughout each day.
• Communicated with staff and parents to share updates, answer questions, and support smooth daily operations.
• Used calm communication to help resolve camper conflicts and redirect behavior in a respectful manner.
• Worked with counselors to lead group games, crafts, and outdoor activities with consistent supervision.

• Prepared gelato orders with attention to portioning, presentation, and speed during busy service periods.
• Welcomed customers, answered menu questions, and provided friendly service in a fast-paced setting.
• Supported front counter operations by taking orders, relaying requests, and keeping service moving smoothly.
• Maintained a clean, organized service area to support safe and efficient customer interactions.

I am a senior at The Ellis School and attend Appalachian State University. I plan to graduate in 2030