Josie Hollis
Hephzibah,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Inbound Sales Associate
Target
10.2023 - Current
- Streamlined inbound processes by implementing efficient sorting and organization systems.
- Expedited order fulfillment by swiftly unloading, organizing, and processing incoming shipments.
- Collaborated with team members to optimize inbound workflows, resulting in a more organized warehouse environment.
- Assisted in training new employees on proper procedures for receiving, sorting, and storing merchandise.
Style Consultant
Target
01.2022 - Current
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Developed a loyal client base through exceptional customer service and tailored styling advice.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Conducted comprehensive wardrobe assessments for clients, identifying gaps and recommending key pieces for versatile styling options.
General Merchandise Associate
Target
11.2015 - Current
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
- Collaborated with team members to achieve sales goals and drive revenue growth for the department.
- Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.
- Assisted in merchandising displays, creating visually appealing presentations that attracted customer attention and promoted sales.
Health Beauty and Cosmetics Associate
Food Lion
01.2013 - 12.2015
- Enhanced customer satisfaction by providing personalized product recommendations based on individual needs and preferences.
- Boosted sales through effective upselling and cross-selling techniques, highlighting complementary products.
- Assisted customers in selecting appropriate cosmetics products for various skin types and tones, resulting in increased customer loyalty.
- Maintained a clean and organized store environment, ensuring optimal presentation of products for ease of browsing and purchasing.
- Developed strong product knowledge through continuous research and training, enabling confident promotion of various cosmetics lines.
Head Customer Service Representative
Food Lion
11.2012 - 01.2013
- Enhanced customer satisfaction by streamlining processes and implementing effective communication strategies.
- Reduced customer complaints by proactively addressing issues and providing timely resolutions.
- Improved team efficiency with ongoing training initiatives and regular performance evaluations.
- Collaborated with other departments for seamless coordination of customer service efforts.
- Mentored junior staff members, fostering a positive work environment and promoting professional development.
Education
Certificate - Medical Coding And Billing
Augusta Technical College
Augusta, GA05.2024
High School Diploma -
Hephzibah High School
Hephzibah, GA05.2012
Skills
- Client Relationship Building
- Excellent Communication
- Adaptability
- Process Improvement
Timeline
Inbound Sales Associate
Target
10.2023 - Current
Style Consultant
Target
01.2022 - Current
General Merchandise Associate
Target
11.2015 - Current
Health Beauty and Cosmetics Associate
Food Lion
01.2013 - 12.2015
Head Customer Service Representative
Food Lion
11.2012 - 01.2013
Certificate - Medical Coding And Billing
Augusta Technical College
High School Diploma -
Hephzibah High School