Josie Home
Gig Harbor,Washington
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments while maintaining a clean and organized space. Expertise in beverage preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
2
2
years of professional experience
Work History
Custodian
Summit Wealth Management
05.2022 - 09.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Entrusted with working independently during non-business hours, demonstrating reliability and accountability.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Demonstrated strong time management skills by prioritizing tasks and completing all duties efficiently.
Barista
Emerald City Smoothie
07.2022 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trusted to open and close the store independently, handling all tasks required for daily operations.
- Prepared and served a variety of beverages efficiently in a fast-paced environment, ensuring quality and customer satisfaction.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Processed sales transactions, handled cash and card payments, and balanced registers at the end of shifts.
- Memorized an extensive menu of different items to provide prompt and accurate service to customers.
- Monitored sales trends and customer feedback to adjust recommendations and stay informed about popular items.
Pool Attendant
Canterwood Golf and Country Club
06.2024 - 08.2024
- Provided exceptional customer service by taking and delivering food and drink orders to guests at poolside lounges.
- Coordinated orders with the poolside chef to ensure prompt and efficient service.
- Maintained a clean and organized work area, adhering to food safety and hygiene standards.
- Assisted in managing guest inquiries and special requests to enhance their overall experience.
- Monitored inventory levels, restocked supplies as needed, and communicated with management regarding shortages or ordering requirements.
Education
Bachelor of Arts - Business Administration/Marketing
Seattle University
Seattle, WA06-2028
High School Diploma -
Gig Harbor High School
Gig Harbor, WA06-2024
Skills
- Customer service
- Attention to detail
- Time management
- Cleaning and sanitizing
- Work independently
- Team collaboration
- Friendly and outgoing
- Problem-solving
- Cash handling
- Opening and closing duties
- Cash register operation
Timeline
Pool Attendant
Canterwood Golf and Country Club
06.2024 - 08.2024
Barista
Emerald City Smoothie
07.2022 - 07.2023
Custodian
Summit Wealth Management
05.2022 - 09.2024
Bachelor of Arts - Business Administration/Marketing
Seattle University
High School Diploma -
Gig Harbor High School
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