Josie Hughes
Farmers Insurance District Office
Wichita,KS
1
Certification
4
years of professional experience
Innovative consultant with a strong background in training proficiency and business development. Committed to driving performance improvement through effective training programs and strategic process restructuring to achieve measurable results.
Work History
Insurance Agency Business Consultant
4 Years 1 Month- Facilitated workshops to enhance client understanding of insurance products and services.
- Developed and delivered monthly orientation programs for new employees, emphasizing effective selling strategies and in-depth product knowledge.
- Advised new agency owners on office establishment and maintained long-term support to foster career growth.
- Led restructuring of organization internal processes, resulting in improved performance.
- Implemented CRM systems to enhance client engagement and retention.
- Crafted customized marketing strategies
- Designed and implemented training programs for client staff, boosting their skills and performance.
Skills
Staff mentoring
Customer service management
Performance improvement
Process improvement
Training and mentoring
Business intelligence analysis
Training proficiency
Business development
Teamwork and collaboration
Problem-solving
Certification
- Property and Casualty Insurance License
- Life and Health Insurance License
Timeline
Insurance Agency Business Consultant
Farmers Insurance District Office
07.2022 - CurrentRead More