Josie LaFountain
Ft McCoy,Florida
Summary
Dynamic Supervisor of Operations at Maid to Clean for You, excelling in team development and operational efficiency enhancement. Achieved significant customer satisfaction through exceptional leadership and problem-solving skills. Spearheaded staff training programs, boosting productivity and fostering a collaborative environment. Expert in maintaining compliance and optimizing inventory management, demonstrating a blend of strategic oversight and interpersonal acumen.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
Maid to Clean for You
01.2015 - 06.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Education
Diploma -
Lake Weir High School
Ocala, FLSkills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Team Leadership
- Customer Service
- Problem-Solving
- Staff Management
- Employee relations and conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Supervisor of Operations
Maid to Clean for You
01.2015 - 06.2023
Diploma -
Lake Weir High School
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