Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josie Mesnard

Medinah,IL

Summary

Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem solving skills, with focus on effective communication and product knowledge. Ready to develop and polish new and already learned skills.

Overview

4
4
years of professional experience

Work History

Sales Representative

Cellular Sales Verizon
Elk Grove Village, IL
01.2023 - 12.2025
  • Engaged customers to understand their needs and recommend suitable cellular products.
  • Demonstrated product features and provided technical support for devices and accessories.
  • Maintained up-to-date knowledge of industry trends and competitor offerings.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Team Member

Thorntons Gas Station
Bloomingdale, IL
05.2023 - 08.2023
  • Adhered to safety protocols and regulations, ensuring a safe working environment for all staff.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Cashier

Ace Hardware
Bloomingdale, IL
10.2022 - 07.2023
  • Assisted customers in locating products and answering inquiries
  • Maintained cleanliness and organization of checkout area
  • Managed cash drawer, ensuring balanced transactions at end of shifts
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Associate

Journeys Shoe Store
Bloomingdale, IL
01.2022 - 12.2022
  • Assisted customers in product selection and provided tailored recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store organization and ensured merchandise displays were appealing.
  • Collaborated with team members to achieve daily sales targets.
  • Participated in inventory management, including restocking shelves and tracking stock levels.

Education

Associate of Arts - Criminal Justice And Law

College of DuPage
Glen Ellyn, IL
03.2027

High School Diploma -

Lake Park Highschool
Roselle, IL
05.2023

Skills

  • Customer service
  • Customer relationship building
  • Product and service knowledge
  • Relationship building
  • Sales closing
  • Upselling and cross selling
  • Objection handling

Timeline

Team Member

Thorntons Gas Station
05.2023 - 08.2023

Sales Representative

Cellular Sales Verizon
01.2023 - 12.2025

Cashier

Ace Hardware
10.2022 - 07.2023

Sales Associate

Journeys Shoe Store
01.2022 - 12.2022

High School Diploma -

Lake Park Highschool

Associate of Arts - Criminal Justice And Law

College of DuPage