Josie Ozeta
Safford
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Big 5 Sporting Goods
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Daycare Worker
Mount Graham High School
08.2021 - 11.2021
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Maintained child-friendly environment with access to outdoor activities.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
- Assisted in potty training and other daily hygiene activities to support child development.
- Worked with children to develop good cognitive, physical and language skills.
- Read stories, sang songs and facilitated creative play.
- Logged information regarding naps, feedings, and any medications administered.
Education
Associates - General Studies
Eastern Arizona College
Thatcher, AZ05-2021
High School Diploma -
Safford High School
Safford, AZ05-2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Employee scheduling
- Recruiting and interviewing
- Negotiation
- Multitasking and organization
- Adaptability and flexibility
- Closing oversight
- Computer skills
- Problem resolution
Languages
English
Native or Bilingual
Interests
- Going to Concerts and Sports Events
- Video Gaming
- Watching Movies and TV Shows
- Dancing
- Team Sports
- Road Trips
- Listening to Music
Timeline
Assistant Manager
Big 5 Sporting Goods
03.2022 - Current
Daycare Worker
Mount Graham High School
08.2021 - 11.2021
Associates - General Studies
Eastern Arizona College
High School Diploma -
Safford High School
Similar Profiles
Iflah NasirIflah Nasir
Adv Admin Assistant at BIG 5, Big 5 Sporting GoodsAdv Admin Assistant at BIG 5, Big 5 Sporting Goods
Nicole CalvilloNicole Calvillo
Cashier at BIG 5, Big 5 Sporting GoodsCashier at BIG 5, Big 5 Sporting Goods
Jherica JonesJherica Jones
Sales Associate /Retail Cashier at BIG 5, Big 5 Sporting GoodsSales Associate /Retail Cashier at BIG 5, Big 5 Sporting Goods
Esmeralda PerezEsmeralda Perez
Sales Associate at BIG 5, Big 5 Sporting GoodsSales Associate at BIG 5, Big 5 Sporting Goods
Marley BrinesMarley Brines
Haul truck operator at Nevada Gold MinesHaul truck operator at Nevada Gold Mines