Josie Rogers
Grove City,MN
Summary
Dynamic and dedicated healthcare professional with a proven track record at Centra Care, excelling in patient access and support. Recognized for exceptional communication and critical thinking skills, I effectively enhance patient experiences while ensuring safety and comfort. Committed to fostering teamwork and delivering high-quality care, I adapt swiftly to meet diverse client needs.
Overview
8
8
years of professional experience
Work History
Patient Access
Centra Care
12.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Resident Assistant
Ecumen
11.2017 - 04.2018
- Assisted residents with daily living activities, ensuring comfort and safety.
- Facilitated community engagement through organized events and activities.
- Provided emotional support to residents, fostering a positive living environment.
- Monitored resident well-being, reporting changes to nursing staff promptly.
- Implemented resident feedback initiatives to enhance service quality.
- Collaborated with multidisciplinary teams to address resident needs effectively.
PCA
Independent Lifestyles
11.2022 - 09.2024
- Assisted clients with daily living activities to enhance independence and quality of life.
- Collaborated with healthcare professionals to ensure comprehensive care plans were followed.
- Administered basic health monitoring, including vital signs and medication reminders.
- Documented client progress and communicated effectively with family members regarding changes in condition.
- Implemented safety protocols to maintain a secure environment for clients at all times.
- Trained new staff on best practices for personal care assistance and client engagement techniques.
- Evaluated client needs regularly to identify opportunities for improved support services.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Assisted clients with daily living activities, ensuring comfort and safety.
Caregiver
Woodstone Senior Living
04.2018 - 03.2022
- Assisted residents with personal hygiene, mobility, and meal preparation to enhance quality of life.
- Observed and documented changes in resident health conditions, communicating effectively with nursing staff.
- Supported recreational activities designed to promote engagement and social interaction among residents.
- Maintained a clean and safe environment by following infection control protocols and cleaning guidelines.
- Trained new staff on caregiving techniques and company policies to ensure high-quality service delivery.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to resident needs.
- Implemented best practices in caregiving routines, improving overall resident satisfaction and well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
Education
High School Diploma -
Hutchinson High School
Hutchinson, MNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
Additional Information
I am a proud parent of what will be three ACGC Falcon students next year. As a mother of a child with autism, I have seen firsthand how valuable and impactful support staff are in helping students succeed. I deeply appreciate the positive environment and dedication of this school community and would be honored to contribute as part of the ACGC team.
Timeline
Patient Access
Centra Care
12.2024 - Current
PCA
Independent Lifestyles
11.2022 - 09.2024
Caregiver
Woodstone Senior Living
04.2018 - 03.2022
Resident Assistant
Ecumen
11.2017 - 04.2018
High School Diploma -
Hutchinson High School