Josie Sandoval
AT&T
Stockton,CA
1
Language
19
years of professional experience
Accomplished Business Sales and Account Management professional with 19 years of experience driving B2B growth, customer engagement, and strategic business development. Proven success developing scalable sales strategies, delivering compelling customer presentations and demonstrations, and partnering cross-functionally to improve sales effectiveness and operational excellence. Skilled in consultative selling, stakeholder management, solution positioning, contract negotiations, and developing processes that strengthen customer experiences and accelerate revenue growth. Recognized for building strong partnerships, translating complex solutions into compelling business value, and driving consistency across customer-facing initiatives. Bilingual in English and Spanish.
Work History
Business Account Executive
3 Years 4 Months- Manage and grow existing customer accounts through strategic relationship management
- Managed and grew existing customer accounts through strategic relationship management, enhancing customer satisfaction and retention
- Identify, prospect, and develop new business opportunities within assigned territory
- Conducted client needs assessments and delivered customized, value-based recommendations to align solutions with client objectives
- Negotiate contracts and close business while consistently achieving sales goals
- Prepared and presented proposals, pricing agreements, and sales presentations to effectively communicate value and secure client buy-in
- Conduct client needs assessments and deliver customized, value-based recommendations
- Partner with operations, technical support, and customer service teams to ensure successful implementation
Business Account Executive
1 Year- Cultivated relationships with new and existing business clients, enhancing client loyalty and engagement
- Identified revenue opportunities through upselling, cross-selling, and account growth strategies
- Developed and maintained relationships with new and existing business clients
- Served as primary point of contact for customer accounts and retention efforts
- Crafted proposals and presentations, negotiating client agreements to align with business objectives
- Collaborated with operations and leadership teams to deliver service excellence
- Monitored account performance, budgets, and service metrics
- Resolved customer concerns efficiently while maintaining satisfaction and retention
- Achieved sales targets and KPIs through strategic account management and client engagement
Finance Manager
8 Years- Managed budgets, financial reporting, and business performance metrics
- Streamlined internal processes, enhancing operational efficiency and cost management
- Oversaw budgets, financial reporting, and analysis of business performance metrics
- Maintained audit readiness and ensured compliance with operational standards
- Created and analyzed KPI/KOI reports, informing strategic business decisions
- Managed inventory control and operational resource planning
- Solved operational issues quickly to minimize disruptions
- Led teams while supporting business growth and customer experience initiatives
Sales Support Executive
3 Years 8 Months- Managed customer relationships and responded to account inquiries
- Managed customer relationships, addressing account inquiries to enhance client satisfaction
- Processed orders and resolved issues to improve customer satisfaction
- Coordinated cross-functional efforts among Sales, Operations, Support, and Finance to streamline processes
- Implemented process improvements to enhance efficiency and service delivery
- Contributed to process improvements that increased efficiency and service delivery
Education
High School Diploma
Skills
B2B Sales & Negotiation
Account Management
Business Development
Customer Success
Customer Retention
Relationship Management
Territory Growth
Strategic Prospecting
CRM / Salesforce
Client retention
Cross-Functional Collaboration
Contract negotiation experience
Sales and operations expertise
B2B sales expertise
Bilingual: English & Spanish
Languages
Spanish
Native or Bilingual
Timeline
Business Account Executive
AT&T
05.2023 - CurrentRead More
Business Account Executive
Aramark
06.2020 - 06.2021Read More
Finance Manager
AT&T
05.2011 - 05.2019Read More
Sales Support Executive
AT&T
09.2007 - 05.2011Read More
San Joaquin County
High School Diploma
Read More