Josie Spidle
San Diego,CA
Summary
Enthusiastic and dependable restaurant professional with over ten years of experience. Recognized for being upbeat, professional, and enjoyable to work with. Proficient in multitasking and time management, consistently delivering exceptional customer service to all customers.
Overview
6
6
years of professional experience
Work History
Bartender / Server
The Porthole Restaurant
Portland, ME
06.2024 - 11.2024
- Maintained professional demeanor while working in fast-paced, high volume restaurant.
- Collaborated with coworkers during catered events and parties.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender / Lead Server / Bar Manager
Jose's Courtroom
San Diego, CA
10.2020 - 03.2024
- Worked as a Lead Server, Bar Manager, and Bartender.
- Performed opening and closing duties, including setup, cash preparation, and inventory.
- Developed loyal clientele through outstanding service and friendly engagement.
Social Media Manager
Fat Moon Creative Agency
Los Angeles, CA
09.2020 - 02.2021
- Developed and implemented successful social media campaigns to support company objectives.
- Managed the daily operations of all assigned social media accounts.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
Server
The Front Room
Portland, ME
05.2019 - 03.2020
- Trained and supervised new employees on guest service expectations, restaurant protocols, and use of the Aloha POS system.
- Completed side work, such as cleaning, sorting utensils, preparing desserts, and restocking.
- Anticipated and addressed guest service needs while providing excellent customer service.
Education
Bachelor of Arts - Digital Communications And Media
Emmanuel College
Boston, MA05-2019
Skills
- Customer Service
- Alcohol and Menu knowledge
- Multitasking
- Time Management
- POS Systems
- Basic accounting
- Payment Processing
- Campaign tracking
- Marketing initiatives
- Social Media Strategy
References
References available upon request.
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- Leadership Award 2015
- Junior Varsity Captain
- Advanced Photography and Film
Timeline
Bartender / Server
The Porthole Restaurant
06.2024 - 11.2024
Bartender / Lead Server / Bar Manager
Jose's Courtroom
10.2020 - 03.2024
Social Media Manager
Fat Moon Creative Agency
09.2020 - 02.2021
Server
The Front Room
05.2019 - 03.2020
Bachelor of Arts - Digital Communications And Media
Emmanuel College