Josie Anne Van Baest
Nampa,ID
Summary
Dynamic professional with a strong background in customer service and child supervision. Proven ability to create engaging learning environments while ensuring safety and compliance. Recognized for adaptability and teamwork, consistently exceeding expectations through creative problem-solving and effective communication. Committed to continuous learning and professional growth.
Overview
3
3
years of professional experience
Work History
Front Desk/Swim Instructor/Lifeguard
Goldfish Swim School
10.2024 - Current
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Implemented proper safety protocols and emergency response plans.
Intern
Juvenile Probation and Parole
02.2025 - 04.2025
- Ensured compliance with all federal, state, and local regulations governing juvenile probation services delivery standards.
- Participated actively in departmental meetings and trainings to stay informed about emerging trends and best practices in juvenile probation.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Resident Assistant
Northwest Nazarene University
08.2022 - 05.2023
- Attended, participated, and contributed to weekly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Sales Associate
Lane Bryant
12.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Criminal Justice
Northwest Nazarene University
Nampa, ID05-2025
Skills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- Professionalism and punctuality
- Adaptability and dependability
- Continuous learning attitude
- Rule enforcement
- Team work
Timeline
Intern
Juvenile Probation and Parole
02.2025 - 04.2025
Front Desk/Swim Instructor/Lifeguard
Goldfish Swim School
10.2024 - Current
Resident Assistant
Northwest Nazarene University
08.2022 - 05.2023
Sales Associate
Lane Bryant
12.2021 - 03.2023
Bachelor of Arts - Criminal Justice
Northwest Nazarene University
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