Josie I. Rodriguez-Angley
Poughquag,NY
Summary
Bilingual English/Spanish speaking. Medically trained administrator specializing in geriatric care and mental health. Proficient in admissions, marketing,systems integrations and leadership. Committed in providing the highest level of compassionate care .Self motivated with proven track record of initiative, delivery of results and managing large scales projects.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Cornerstone Family Healthcare
Newburgh/New Windsor, NY
10.2021 - 07.2022
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Used [Software] to schedule appointments.
- Balanced deposits and credit card payments each day.
- Compiled and reviewed medical charts.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Explained plans for treatment and payment options.
- Reviewed daily care slips for doctors.
- Followed document protocols to safeguard confidentiality of patient records.
Owner/Co-Founder Medical Transportation (Taxi) Co.
Go A2B Transportation
Poughquag, NY
09.2015 - 06.2020
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Owner/Founder/Administrator
Friends Adult Home
Stanfordville, NY
07.1990 - 06.2016
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 24-bed facility, providing guidance and leadership to over 7 employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Education
Associate of Arts -
Elizabeth Seton College
Yonkers, New YorkBachelor of Science -
Cetec
Dominican Republic High School Diploma -
Herbert H. Lehman
Bronx, New York06.1981
Skills
- Admission and Placement
- Recruiting & Screening
- Administration & Management
- Medical Billing
- Customer Service & Care Management
- Patient Care & Family Relations
- Regulation Complaint Local & State
- Microsoft Office, Word , Power Point, Outlook
- Bilingual English/Spanish
Accomplishments
Professional Achievement Award
Mount Sinai School of Medicine 2016
Certification
- CMA - Certified Medical Assistant
Timeline
Patient Service Representative
Cornerstone Family Healthcare
10.2021 - 07.2022
Owner/Co-Founder Medical Transportation (Taxi) Co.
Go A2B Transportation
09.2015 - 06.2020
Owner/Founder/Administrator
Friends Adult Home
07.1990 - 06.2016
Associate of Arts -
Elizabeth Seton College
Bachelor of Science -
Cetec
High School Diploma -
Herbert H. Lehman
- CMA - Certified Medical Assistant
Similar Profiles
Jennifer AndinoJennifer Andino
OBGYN LPN at Cornerstone Family HealthcareOBGYN LPN at Cornerstone Family Healthcare
Sherry DeckerSherry Decker
Certified Clinical Medical Assistant at Cornerstone Family HealthcareCertified Clinical Medical Assistant at Cornerstone Family Healthcare
CASEY PINEDACASEY PINEDA
Linkage to Care Health Program Specialist at Cornerstone Family HealthcareLinkage to Care Health Program Specialist at Cornerstone Family Healthcare