Josiel Algozain
Miami,FLORIDA
Summary
Before I even considered the industry, I had been working customer service jobs since I was 13 years old with a family business under my grandfather's wing. As a seasoned bartender with over 7/8 years behind the bar and a decade of experience in the restaurant industry overall, I have successfully undertaken various roles, from hosting to bartending to managing the floor or/and bar. Done everything except cooking. Proficient in mixology and known for my unique crafting skills, i am experienced in classic cocktails. Quick learner and skilled in training/mentoring new staff members. I excel in providing exceptional customer service, promoting customer loyalty, and many other things. While also fluent in English and Spanish, I can somewhat understand and communicate Italian and Portuguese. I hold a high school diploma and am currently getting a Bachelor of Science in Botany and Herbal Alternative Remedies. which I graduate at the end of 2024 and will probably go back to school in 2025 to double major in Software Engineering.
Overview
10
10
years of professional experience
Work History
Bartending Events/catering/pop Ups
Different Companies
12.2020 - 12.2023
- Enhanced student bartending skills by demonstrating and teaching proper techniques for mixing, garnishing, and serving drinks.
- Improved overall course satisfaction by regularly updating lesson plans to incorporate industry trends and best practices.
- Increased student confidence in their bartending abilities through hands-on training and personalized feedback.
- Boosted student retention rates by creating a supportive and engaging learning environment that fostered camaraderie among classmates.
- Over the past couple of years, I have transitioned from full-time bartending at a single bar or restaurant to working part-time for multiple companies and catering events, including private parties, weddings,bachelor parties, holiday events, and special events like festivals and sports games (e.g., Miami Heat or Dolphins games). This change allowed me the flexibility to choose when and where I worked, adjusting the number of hours as needed, as most events were scheduled in advance, providing the option to accept or decline shifts. This approach granted me the opportunity to focus more on my academic pursuits.However, I am now eager to return to a regular routine and seek stability at a fixed location, which is why I am now actively looking for a new job.
Bartender
ScapeGoat South Beach/Ariete/Taurus In The Grove
01.2019 - 12.2020
- Managed relationships with vendors to optimize inventory control and cost management.
- Expedited specialty drink orders, providing servers with timely assistance.
- Collaborated with management to organize promotional events and customer engagement initiatives, such as trivia nights.
- Maintained an organized and well-stocked bar to meet customer demands.
- Oversaw bar inventory, supply restocking, and product ordering.
- Ensured cash drawer accuracy by promptly addressing discrepancies.
- Compiled daily sales reports to validate inventory usage data.
Bar Manager
Seek&Find (restaurant & Speakeasy)
01.2017 - 12.2019
- Organized alcoholic beverage inventory to fulfill customer expectations.
- Resolved customer concerns effectively, maintaining satisfaction and loyalty.
- Leveraged opportunities to promote special food and beverage offerings.
- Implemented financial controls to minimize theft and loss risks while maintaining accurate accounts.
- Supported servers by preparing specialty drinks and on-demand items in a timely manner.
- Introduced innovative drink and cocktail selections as part of monthly seasonal offerings.
- Work both floors
Bartender/Manager
University Of Miami Wastco Center & AAA Arena
01.2017 - 12.2017
- Supervised inventory management and supply ordering processes.
- Conducted comprehensive training for new bartenders on drink preparation, up-selling, customer relations, garnish preparation, and sanitation guidelines.
- Facilitated event coordination for large groups and gatherings.
- Promoted a customer-centric service atmosphere.
- Consistently received commendations for exceptional service and going beyond expected duties.
Bartender
Sugar Factory/DaiquirBar305
02.2015 - 06.2017
- Engagingly described food and drink specials to guests, enhancing their experience.
- Ensured adherence to health codes, sanitation requirements, and licensing regulations.
- Implemented strict cash handling procedures to maintain security.
- Delivered courteous, quick, and efficient service to each guest.
- Maintained a clean and orderly bar area through regular cleaning and maintenance tasks.
Server
Segafredo
01.2014 - 02.2015
- Delivered consistently professional, friendly, and attentive service to guests.
- Expertly guided guests through menu options while showcasing in-depth knowledge of food, beverages, and ingredients.
- Proactively upsold alcoholic beverages, appetizers, and desserts to enhance guest experiences.
- Monitored guests for signs of intoxication, reporting any concerns to management promptly.
Bartender
Savage Labs Wynwood
02.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
High School Diploma -
Miami Sunset Senior High School
Miami, FL06.2012
Bachelor of Science - Botany And Herbal Alternative Remedies
Everglades University
Miami Fl11.2024
Objective
A highly skilled and adaptable bartender seeking a part-time or full-time bartending position that allows me to utilize my extensive mixology knowledge, outstanding customer service skills, and proven ability to excel in various roles within the hospitality sector. Eager to contribute my passion and expertise to a dynamic team, ensuring exceptional guest experiences and fostering a positive work environment.
Languages
Fluent in English and Spanish
Timeline
Bartender
Savage Labs Wynwood
02.2024 - Current
Bartending Events/catering/pop Ups
Different Companies
12.2020 - 12.2023
Bartender
ScapeGoat South Beach/Ariete/Taurus In The Grove
01.2019 - 12.2020
Bar Manager
Seek&Find (restaurant & Speakeasy)
01.2017 - 12.2019
Bartender/Manager
University Of Miami Wastco Center & AAA Arena
01.2017 - 12.2017
Bartender
Sugar Factory/DaiquirBar305
02.2015 - 06.2017
Server
Segafredo
01.2014 - 02.2015
High School Diploma -
Miami Sunset Senior High School
Bachelor of Science - Botany And Herbal Alternative Remedies
Everglades University