Josie Mae Gbessay
Katy,TX
Summary
Dedicated and versatile professional with a strong background in customer service, international business, and culinary arts, bringing over six years of experience in Japan. I hold certifications in Medical Billing & Coding, and CPR, and as a Certified Nursing Assistant (CNA) I aim to transition into the healthcare industry to leverage my analytical and organizational skills.
Fluent in Tagalog, Cebuano, English, and Japanese, I excel at navigating cultural and linguistic challenges. With a proactive attitude and a strong work ethic, I am eager to contribute to a dynamic team and support organizational goals. I also have a solid background in technology-related roles, including software development, system administration, and technical support, and I am skilled in problem-solving and project management. Committed to continuous learning, I stay current with industry trends to enhance organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Cooking
Kura Sushi
04.2016 - 06.2021
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Assisted in food preparation and cooking, adhering to strict hygiene and safety standards.
- Collaborated with kitchen staff to maintain smooth and efficient kitchen operations.
- Managed inventory and supplies, ensuring adequate stock levels and minimizing waste.
- Adapted to the fast-paced environment, meeting the demands of a high-volume restaurant.
Education
Certified Nurse Assistant -
EduTrack School of Nursing
08-2024
Technical Certification: Medical Billing & Coding -
Auburn University
10.2022
Technical Certification: Hotel Management, Hospitality, Restaurant, Front desk in Hotel. -
Fukuoka International School
03.2022
Technical Certification: Pastry, Cooking -
Fukuoka Culinary School
03.2020
Some College: Japanese Language and Culture -
Kumamoto YMCA Japanese School
03.2016
Technical Certification: Information Technology -
Holy Name University
10.2015
High School Diploma -
Holy Name University
03.2015
Skills
- Multilingual Communication (Tagalog, Cebuano, English, Japanese)
- Customer Service Excellence
- Cross-Cultural Communication
- Culinary Arts and Food Preparation
- Time Management
- Team Collaboration
- Adaptability
- Problem-Solving
- Attention to Detail
- Data Entry and Management
- Microsoft Office Suite
- Conflict Resolution
- Healthcare Knowledge
- Billing and Coding Fundamentals
- CPR Certified
- Microsoft Word
- Troubleshooting
- Friendly, Positive Attitude
- Microsoft Office
- Google Drive
- Language skills
- International reservations
- Travel research
- Basic Life Support
- Vital signs monitoring
- Feeding Assistance
- Patient Care
- Toileting assistance
- Collecting specimens
- Compassionate communication
- Patient-focused care
- Indirect Patient Care
- Medical terminology knowledge
- Direct Patient Care
- Patient Lifting
- Monitoring fluids
- Electronic Charting
- HIPAA Compliance
- Preparing meals
- Safety Precautions
- Collecting vital signs
- Maintaining privacy
- Adaptable
- Understands mobility assistance needs
- Companionship and emotional support
- Range of motion exercises
- Ambulation Assistance
- Dressing assistance
- Compassion and Empathy
- Maintaining confidentiality
- Multitasking
- Remote Office Availability
- Cultural Awareness
- Basic Math
Certification
- High School Diploma
- Japanese Language and Culture
- Culinary Arts/Pastry, Cooking
- Associate Hospitality Coordinator
- Universal Manner
- Medical Billing & Coding with Medical Administration Certified Program
- Certified Nurse Assistant (CNA)
- Basic Life Support (CPR and AED) Program
- Evolution Travel Academy - Travel 101
- Texas Department of Public Safety
References
References available upon request.
Timeline
Assistant Cooking
Kura Sushi
04.2016 - 06.2021
- High School Diploma
- Japanese Language and Culture
- Culinary Arts/Pastry, Cooking
- Associate Hospitality Coordinator
- Universal Manner
- Medical Billing & Coding with Medical Administration Certified Program
- Certified Nurse Assistant (CNA)
- Basic Life Support (CPR and AED) Program
- Evolution Travel Academy - Travel 101
- Texas Department of Public Safety
Certified Nurse Assistant -
EduTrack School of Nursing
Technical Certification: Medical Billing & Coding -
Auburn University
Technical Certification: Hotel Management, Hospitality, Restaurant, Front desk in Hotel. -
Fukuoka International School
Technical Certification: Pastry, Cooking -
Fukuoka Culinary School
Some College: Japanese Language and Culture -
Kumamoto YMCA Japanese School
Technical Certification: Information Technology -
Holy Name University
High School Diploma -
Holy Name University
Similar Profiles
Sara AndoSara Ando
Waiter at Kura Sushi(Chain sushi restaurant)Waiter at Kura Sushi(Chain sushi restaurant)
Atsushi TanakaAtsushi Tanaka
New Restaurant Opening Team at Kura SushiNew Restaurant Opening Team at Kura Sushi
Luke LeiatoLuke Leiato
Server at Kura SushiServer at Kura Sushi
Dedi RaksawardanaDedi Raksawardana
Fish Cutter at Kura SushiFish Cutter at Kura Sushi
KOSSI BATTAHKOSSI BATTAH
Insurance Executive at Lincoln Insurance Brokerage, LLCInsurance Executive at Lincoln Insurance Brokerage, LLC