Josilyn Hendrickson
Exercise Science
South Saint Paul,MN
Summary
Dedicated Exercise Science professional with hands on experience and history of meeting client, patient, and company goals while utilizing consistent and organized practices. Also, skilled in working under pressure and adapting to new situations and challenges to best enhance the patient or client experience.
Overview
31
31
years of professional experience
19
19
years of post-secondary education
Work History
Flexologist/Assistant Studio Manager
StretchLab
Minneapolis, MN
12.2021 - Current
- Performed 25 or 50 minute stretches on clients.
- Established team priorities, maintained schedules and monitored performance.
- Technique of stretches is PNF stretching (Proprioceptive Muscle Facilitation) while using a tension scale to help increase mobility and flexibility.
- Performed massage gun if needed to help warm up my client’s muscles.
- Performed the contract-relax method, the antagonist contract method, and a combination of the two.
- Implemented marketing strategies to promote studio to potential clients.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
Head Waitress
Tamarack Taproom
Woodbury, MN
06.2016 - 12.2021
- Memorized all items on menu and take exams in order to serve on the floor.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Memorized liquor and cocktails along with passing an exam to serve on the floor.
- Memorized allergy charts and pass exams to serve on the floor.
- Managed food resources, memorized orders and coordinated customer service.
- Trained staff members on use of POS system.
Personal Trainer
Xperience Fitness
Roseville, MN
09.2019 - 05.2021
- Personalized workout programs for clients
- Marketed personal training by calling members, prospecting and by references
- Programmed nutrition plans for clients to follow in order to reach their goals
- Took clients through Fit3D Body scans and educated them on the Kinesiology and Physiology of their body composition and measurements
Fitness Center Manager
Snap Fitness
St. Paul, MN
03.2018 - 03.2020
- Handled daily operations of the club such as scheduling club tours, scheduling staff members, equipment orientations and planning fitness programs.
- Ensured the safety and cleanliness of the club.
- Sold gym memberships and personal training.
- Designed new marketing for the facility.
- Worked with Excel on making spreadsheets for members.
- Managed memberships for the club’s clientele, insurance, and refunds through our computer system.
Personal Trainer
Snap Fitness
St. Paul, MN
04.2018 - 03.2020
- Designed resistance training workouts for one-on-one and two-on-one training with clients.
- Assessed heart rate monitor testing on individuals.
- Designed and conduct group training for gym members.
- Promoted and market personal training for Snap Fitness
- Programmed nutrition plans for clients to reach their goals.
- Performed body composition testing on gym members that includes muscle percentage, fat percentage, and body mass index.
Wellness Speaker
Hamline University
St. Paul, MN
01.2018 - 01.2019
- Conducted presentations to first year students to guide them through their first year of college.
- Researched material extensively before writing informative speeches.
- Aided first year college students in creating a healthy lifestyle.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Dance Teacher Assistant
Julianne’s Dance Center South
St. Paul, MN
09.2012 - Current
- Explained and demonstrated techniques and methods of regulating movements of body to musical or rhythmic accompaniment, teaching correct dance techniques to help prevent injuries.
- Rectified potential hazards such as untied shoelaces or poor spacing to prevent student injury.
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
- Used age-appropriate vocabulary and music to teach class, keeping positive, enthusiastic attitude.
Head Junior Varsity Dance Team Coach
South Saint Paul High School, High
St Paul, MN
10.2017 - 01.2019
- Lead practices while teaching dance technique, skills, and musicality
- Promoted leadership, organization, and positivity towards team members
- Choreographed a high kick routine and a jazz routine for the season
- Compete at various competitions and analyze score sheets
- Completed online scoring, ruling and coach training every year through the Minnesota State High School League
Receptionist, Cashier
Cajah Salon
St. Paul, MN
05.2015 - 06.2017
- Answering direct calls providing prompt and accurate information to clients.
- Computer work for marketing and scheduling clients.
- Organized inventory and ordered inventory.
- Operated register for products and sales.
- Scheduled and confirmed appointments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Personal Trainer
Anytime Fitness
St. Paul, MN
01.2016 - 08.2018
- Programmed and illustrated resistance training for one-on-one training with clients
- Assessed and modified group training to gym members
- Marketed personal training and various activities to get the community involved
Sales Associate, Cashier, Customer Service Representative
Bloomington, MN
03.2015 - 05.2016
- Assessed customers’ needs
- Issued receipts and exchanges
- Maintained knowledge of current promotions, policies and security
- Operated register and processed sales properly
- Worked with inventory and revenue
Internship Student
Hamline University
St. Paul, MN
01.2015 - 05.2015
- Worked with women’s and men’s head coaches of multiple events to create rehabilitation workouts for the athletes.
- Provided clerical support, addressing routine and special requirements.
- Constructed core strength exercises to improve the athletes.
- Developed resistance training programs that were event specific for the athletes.
- Completed range of simultaneous job tasks to support coaches academic, physical and operational needs.
Education
Bachelor’s of Arts - Exercise Science, Biology
Hamline University
NASM Personal Trainer Certification - undefined
08.2015 - Current
NASM Membership - undefined
08.2015 - Current
NETA Kettle Bell Certification, April 2016-Current Yoga Sculpt Corepower Certification - undefined
06.2020 - Current
Certified Flexologist
Stretchlab 12.2021 - Current
Skills
Sales and marketing
Mentoring and coaching
Analytical and Critical Thinking
MS Office
Google Workspace
Project Management
Company policies and procedures
Business administration
Self-Motivated
Patient/Client Representation
Timeline
Flexologist/Assistant Studio Manager
StretchLab
12.2021 - Current
Certified Flexologist
12.2021 - Current
NETA Kettle Bell Certification, April 2016-Current Yoga Sculpt Corepower Certification - undefined
06.2020 - Current
Personal Trainer
Xperience Fitness
09.2019 - 05.2021
Personal Trainer
Snap Fitness
04.2018 - 03.2020
Fitness Center Manager
Snap Fitness
03.2018 - 03.2020
Wellness Speaker
Hamline University
01.2018 - 01.2019
Head Junior Varsity Dance Team Coach
South Saint Paul High School, High
10.2017 - 01.2019
Head Waitress
Tamarack Taproom
06.2016 - 12.2021
Personal Trainer
Anytime Fitness
01.2016 - 08.2018
NASM Personal Trainer Certification - undefined
08.2015 - Current
NASM Membership - undefined
08.2015 - Current
Receptionist, Cashier
Cajah Salon
05.2015 - 06.2017
Sales Associate, Cashier, Customer Service Representative
03.2015 - 05.2016
Internship Student
Hamline University
01.2015 - 05.2015
Dance Teacher Assistant
Julianne’s Dance Center South
09.2012 - Current
Bachelor’s of Arts - Exercise Science, Biology
Hamline University