JOSILYN HERNANDEZ
San Angelo,TX
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
8
8
years of professional experience
Work History
Pediatric dental front desk associate
Kidsmiles Pediatric Dentistry
San Angelo, TX
02.2024 - 06.2026
- Greeted patients and families warmly upon arrival at the pediatric dental office.
- Managed appointment scheduling using practice management software for efficient operations.
- Coordinated patient check-ins and check-outs to streamline office flow.
Sales Associate
Cold smoke Coffee Crafthouse
San Angelo, TX
01.2023 - 01.2024
- Greet customers and provide exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Executed daily recovery tasks, maintaining clean and organized areas to enhance customer satisfaction.
Cashier
Jacks
San Angelo
01.2021 - 01.2023
- Operated cash register, processing payments, returns, and exchanges with accuracy to enhance customer satisfaction
- Provided excellent customer service by greeting customers and offering assistance
- Restocked shelves to maintain an organized display area
- Resolved customer complaints efficiently and professionally, strengthening customer loyalty through effective service
Sales Associate
Hill Pools & Spas
San Angelo
01.2019 - 01.2021
- Maintained store cleanliness and organization to enhance customer shopping experience
- Promoted benefits of store credit cards and customer loyalty programs.
- Communicated benefits of store credit cards and customer loyalty programs to encourage customer engagement
Sales Associate
Pier 1 Imports
San Angelo
01.2018 - 01.2019
- Packaged and wrapped gifts to ensure safe transport.
- Maintained up-to-date knowledge of sales, promotions, payment policies, exchanges, and security practices to assist customers effectively
- Established rapport with customers through friendly, personalized service, fostering loyalty and repeat business
Education
High School Diploma -
Central High School
San Angelo, TXSome College (No Degree) - Dental Hygiene
Howard College
Big Spring, TXSkills
- Patient Scheduling
- Insurance Verification
- Billing Coordination
- Cash Management
- Sales Expertise
- Time management
- Attention to detail
- Time management
Timeline
Pediatric dental front desk associate
Kidsmiles Pediatric Dentistry
02.2024 - 06.2026
Sales Associate
Cold smoke Coffee Crafthouse
01.2023 - 01.2024
Cashier
Jacks
01.2021 - 01.2023
Sales Associate
Hill Pools & Spas
01.2019 - 01.2021
Sales Associate
Pier 1 Imports
01.2018 - 01.2019
High School Diploma -
Central High School
Some College (No Degree) - Dental Hygiene
Howard College