Josipa Zavor
Clearwater,Florida
Summary
Friendly and efficient. Devoted to maximizing customer satisfaction with exceptional service and support. Always willing to learn more to be able to move forward in companies.
Always looking to provide effective issue resolution to keep customers happy.
Overview
8
8
years of professional experience
Work History
Baker
Prohibition Kitchen
01.2023 - 02.2024
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
- Replenished bakery items in display cases.
- Determined baking times for various items.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Warehouse Worker
Costco
11.2018 - 10.2021
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Assisted in receiving, stocking and distribution of merchandise.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Educated customers on product and service offerings.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Patient Coordinator
Physicians Wellness Center
08.2017 - 08.2018
- Passionately focused on providing care and assistance to patients during times of illness or injury.
- Attended educational workshops and classes to increase professional knowledge and expertise.
- Pulled patient files and verified insurance before patient's appointment.
- Collected patient data and documented records of health condition, hospitalizations and lifestyle patterns.
- Provided daily, structured routines for senior patients to reduce stress and anxiety.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Librarian
Library
08.2016 - 07.2017
- Processed material orders and requests, maintaining accuracy and consistency.
- Processed faculty requests for new resources.
- Maintained complete and accurate records of library transactions.
- Coached students, faculty and staff in use of electronic, print and internet resources.
- Kept resources in neat, clean and working fashion to maintain availability for use.
- Answered patrons' questions at circulation desk.
- Organized library equipment and collections.
- Replaced worn labels and barcodes to keep materials in good physical condition.
- Monitored lending of reserved course materials.
- Documented movement of library media materials and equipment.
Education
Associate of Science - Computer Science And Programming
Everest University
Largo05.2017
Skills
- Health and Safety Compliance
- Inventory Control
- Verbal and Written Communication
- Punctual and Reliable
- Attention to Detail
- Fluent in Croatian
- High-Energy Attitude
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Adaptive Team Player
- Issue and Complaint Resolution
- Quality Control
- Active listener
- Friendly, Positive Attitude
Timeline
Baker
Prohibition Kitchen
01.2023 - 02.2024
Warehouse Worker
Costco
11.2018 - 10.2021
Patient Coordinator
Physicians Wellness Center
08.2017 - 08.2018
Librarian
Library
08.2016 - 07.2017
Associate of Science - Computer Science And Programming
Everest University
Similar Profiles
Chad ReckChad Reck
Bartender at Prohibition KitchenBartender at Prohibition Kitchen
Carlos MesaCarlos Mesa
Line Cook / Dishwasher at Prohibition KitchenLine Cook / Dishwasher at Prohibition Kitchen
Thomas FazioThomas Fazio
Executive Chef at Craft Kitchen and TaphouseExecutive Chef at Craft Kitchen and Taphouse