Joslyn Dodson
Phoenix,AZ
Summary
Efficient Garden Associate at Home Depot, maintaining trees, shrubs and flowering plants,Highly knowledgeable about strengths and weaknesses of different species. Helps customers locate and select items. Providing exceptional customer service through active listening and problem solving. Garden Associate keeps garden areas clean, neat and well-stocked for customers.
Experienced Delivery Driver for Napa, offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Knowledgeable about product merchandising, payment processing and cleaning.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills to secure entry-level as a freight associate position. Ready to help team achieve company goals. Motivated to provide prompt, friendly and professional service at all times.
Overview
3
3
years of professional experience
Work History
Garden Associate
Home Depot
10.2020 - 07.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves and watering plants each day and rotated stock for optimal appearance.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Delivery Driver
NAPA Auto Parts - Genuine Parts
Phoenix, AZ
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Successfully avoided time delivery delays by carefully planning best routes.Completed on-time deliveries by choosing best and most efficient routes.
Freight Team Associate
NAPA Auto Parts - Genuine Parts
Phoenix, AZ
09.2023 - Current
- Operated pallet jacks and forklifts to move freight and load trucks.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
- Kept Napa work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Loaded and unloaded Napa freight manually or using company-provided equipment.
- Scanned items on arrival and departure to create accurate tracking records.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
High School Diploma -
Arcadia High School
Phoenix, AZ05.2020
No Degree - General Education/ Dual Enrollment
Maricopa Community Colleges - Mesa Community College
Mesa, AZ07.2019
High School Diploma -
The Refrigeration School
Phoenix, AZ 2023.Dec - Current
Skills
- Outstanding Customer Service Skills, Assisted with the forklift operator, Lumber and Garden Knowledge Attention to detail and very organized when it comes to product and what is offered Strong work Ethic and not afraid to learn new things Adaptable to change and self motivated
- Customer Needs Assessments
- Customer Experience
- Heavy Machinery Operation
- Pallet Jack Safety
- Critical Thinking
- Loading and Unloading
- Zoning and Stocking
- Forklift Certified
- Teamwork Skills
- Traffic Control
- Safety Codes
Timeline
High School Diploma -
The Refrigeration School
2023.Dec - Current
Delivery Driver
NAPA Auto Parts - Genuine Parts
09.2023 - Current
Freight Team Associate
NAPA Auto Parts - Genuine Parts
09.2023 - Current
Garden Associate
Home Depot
10.2020 - 07.2022
High School Diploma -
Arcadia High School
No Degree - General Education/ Dual Enrollment
Maricopa Community Colleges - Mesa Community College