Joslyn Guerra-Pena
Mansfield,TX
Summary
Compassionate behavioral technician with a solid background in providing care and support for patients in a variety of settings. Possess strong skills in behavioral management, therapeutic communication, and crisis intervention, contributing to safe and positive patient outcomes. Have effectively collaborated with additional resources to develop and implement individualized care plans, enhancing patient well-being and facilitating positive progress. Demonstrated ability to maintain calm and professional demeanor under challenging conditions, ensuring high-quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Action Behavior Centers
Midlothian, TX
07.2024 - Current
- Provide direct one-on-one therapy to individuals with autism spectrum disorder, using Applied Behavioral Analysis techniques.
- Implement behavior intervention plans under the supervision of a Board-Certified Behavior Analyst.
- Collect and analyze data on client progress, documenting behavioral observations, and changes in behavior.
- Assist with crisis management situations by implementing de-escalation strategies.
Youth Emergency Shelter Case Manager
reStart, Inc.
Kansas City, MO
02.2023 - 05.2024
- Conducted thorough assessments to identify client needs, and developed individualized care plans.
- Advocated for clients' rights, and ensured access to appropriate resources and support systems.
- Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes.
- Facilitated regular meetings with clients to review goals, address barriers, and track progress.
- Developed strong relationships with local service providers to enhance referral networks.
Multiple Positions Held
Koehn Dentistry & Aesthetics
Kansas City, MO
04.2021 - 01.2023
- Documented patient records with procedures performed and added notes taken to charts.
- Collected, posted and managed patient account payments.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
- Evaluated new emerging media or technologies and made recommendations for application within internet marketing or search marketing campaigns.
Education
Master of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZ; Online11-2023
Bachelor of Science - Psychology W/ Emphasis in Developmental Disabilty
Pittsburg State University
Pittsburg, KS12-2020
Skills
- Case management
- Documentation proficiency
- Intervention plans
- Care coordination
- Program development
- Treatment Planning
- Positive attitude
- Crisis intervention
Affiliations
- Collegiate Cheerleader (2016-2019)
Certification
- RBT (Registered Behavioral Technician)
Timeline
Registered Behavioral Technician
Action Behavior Centers
07.2024 - Current
Youth Emergency Shelter Case Manager
reStart, Inc.
02.2023 - 05.2024
Multiple Positions Held
Koehn Dentistry & Aesthetics
04.2021 - 01.2023
Master of Science - Forensic Psychology
Grand Canyon University
Bachelor of Science - Psychology W/ Emphasis in Developmental Disabilty
Pittsburg State University
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