Joslyn Kiss
Britt,IA
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
6
6
years of professional experience
Work History
Kitchen Aide
Prairie View Apartments
08.2019 - 09.2021
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Cleaned and organized kitchen stations to promote team efficiency.
- Allowed all residents a place at the dinner table, brought assembled plates to correct residents.
Corn Detasseler
Young Pioneer Detasseling
07.2020 - 08.2020
- Work as part of a team to clear field efficiency and thoroughly.
- Exhibited adaptability in adjusting to varied field sizes, plant heights, and row lengths during the detasseling season.
- Adapted to changing weather conditions, demonstrating flexibility in completing tasks when needed.
- Contributed to maintaining a clean work area by properly disposing of removed tassels and debris.
Sandwich Artist
SUBWAY®Restaurants
09.2021 - 03.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Prepared and presented food in compliance with health and safety guidelines.
Dishwasher, Salad Maker
The Muskie Lounge
06.2022 - 09.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Make and prepare salads and coleslaw, dressings, wrap potatoes and silverware.
Store Manager
The Olde Creamery LLC
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Scoop ice cream, prepare shakes, sundaes and baked goods for customers.
- Supervised guests at front counter, answering questions regarding products.
- prepare ice cream in ice cream machine.
Education
High School Diploma -
Garner-Hayfield Ventura High School
Garner, IA05-2023
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Friendly and positive
- Team leadership
- Inventory management
- Cash management
- Shift scheduling
Timeline
Store Manager
The Olde Creamery LLC
03.2023 - Current
Dishwasher, Salad Maker
The Muskie Lounge
06.2022 - 09.2022
Sandwich Artist
SUBWAY®Restaurants
09.2021 - 03.2023
Corn Detasseler
Young Pioneer Detasseling
07.2020 - 08.2020
Kitchen Aide
Prairie View Apartments
08.2019 - 09.2021
High School Diploma -
Garner-Hayfield Ventura High School
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