Joslyn N. Lamb
Marion
Summary
Dynamic Treatment Coordinator with a proven track record at Marion Dental Associates, excelling in patient management and insurance coordination. Achieved corporate production goals, enhancing revenue while fostering strong patient relationships. Proficient in practice management software and billing, ensuring seamless operations and exceptional care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Marion Dental Associates
Marion
11.2024 - Current
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Successfully achieved production goals set forth by corporate, increasing office's overall revenue.
- Monitored patient progress and adjusted treatment plans as necessary.
- Managed patient records using practice management software for accuracy.
Lead Assistant and Manager of IV Sedation Team
North American Dental Group
07.2024 - 11.2024
- Discussed treatment plans, reviewed insurance coverage, and explained payment contracts during consultations.
- Assisted in ECG patient monitoring and prepared patients for IV sedation, ensuring proper three-lead ECG placement and capnography.
- Recorded vital signs throughout appointments, ensuring accurate documentation of dispensed controlled Schedule II drugs.
- Coordinated patient screenings, appointment scheduling, and payment collection across five offices in Central Ohio.
- Handled insurance verification, prior authorization submissions, medical clearance, OARRS drug screenings, and patient calls.
- Maintained clean environments through effective sterilization, control testing, and autoclave utilization.
Lead Orthodontic Assistant and Trainer
Polaris Orthodontics
01.2022 - 07.2024
- Conducted consultations, discussing treatment plans and reviewing insurance coverage.
- Supervised junior assistants and provided training on clinical procedures.
- Monitored and documented patient care to oversee employee and patient safety, hygiene, and protection.
Orthodontic Assistant
Pham Orthodontics
01.2020 - 01.2022
- Consultations: Discussing treatment plans, reviewing insurance coverage, explaining payment contracts.
- Procedures: placing, replacing, and removing archwires, O ties, powerchains, clear aligner treatment and orthodontic appliances.
- Obtain records (Pan/Ceph/intra oral photos, impressions).
- Educate patients on maintaining care and proper hygiene.
Lead Dental Assistant
Health Partners of Western Ohio
01.2018 - 01.2020
- Ensured sterilization of dental tools and cleanliness of treatment areas.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Education
Dental Assisting Certification - Radiology Certification
First Impressions
01.2018
High School Diploma - with Honors
Harding High School
01.2013
Skills
- Patient management
- Treatment planning
- Insurance coordination
- Practice management software
- Billing and coding
- Customer relationship management
Certification
- Basic Life Support Certification (BLS)
- Dental Assisting Radiographer Certification
Timeline
Treatment Coordinator
Marion Dental Associates
11.2024 - Current
Lead Assistant and Manager of IV Sedation Team
North American Dental Group
07.2024 - 11.2024
Lead Orthodontic Assistant and Trainer
Polaris Orthodontics
01.2022 - 07.2024
Orthodontic Assistant
Pham Orthodontics
01.2020 - 01.2022
Lead Dental Assistant
Health Partners of Western Ohio
01.2018 - 01.2020
Dental Assisting Certification - Radiology Certification
First Impressions
High School Diploma - with Honors
Harding High School