Summary
Overview
Work History
Education
Skills
Timeline
Joslyn Olsen

Joslyn Olsen

Aurora

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

22
22
years of professional experience

Work History

Homemaker

Myself
05.2003 - Current
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.

Caregiver

A to Z Home Care Inc
Aurora
01.2024 - 04.2025
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

Outbound Call Center Agent

Discovery Research Group
Aurora
01.2015 - 07.2017
  • Followed up with customers to ensure resolution of their issues or concerns.
  • Demonstrated ability to multi-task while speaking with customers on the phone.
  • Provided timely feedback to supervisors on call volume and quality performance.
  • Performed data entry into computer system to document all call activity accurately.
  • Refined and demonstrated excellent listening skills by asking probing questions and overcoming objections.

Education

Some College (No Degree) - Computer Science

Parks College , Thornton, CO

Skills

  • Data entry
  • Customer service
  • Communication skills
  • Companionship support
  • Active listening
  • Research

Timeline

Caregiver - A to Z Home Care Inc
01.2024 - 04.2025
Outbound Call Center Agent - Discovery Research Group
01.2015 - 07.2017
Homemaker - Myself
05.2003 - Current
Parks College - Some College (No Degree), Computer Science