Joslynn Grimes
Spanish Fork
Summary
I’m dedicated and hard working with several years of experience in retail and customer service, along with some experience in project management. I take pride in staying focused, maintaining a positive attitude, and getting things done efficiently.
Overview
4
4
years of professional experience
Work History
Project Manager
Focus media house
Spanish Fork
07.2024 - 02.2025
- Managed customers social media accounts, editing team, morning meetings and reviewing content.
- Shot content for customers
- Monitored progress of each project to ensure timely delivery of deliverables.
- Provided guidance to team members regarding tasks assigned to them.
- Communicated daily with customers and employees informing updates and reminders.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer Service/Online Personal Shopper
Walmart
Spanish Fork
01.2021 - 04.2024
- Tracked inventory levels and replenished stock when necessary.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Provided friendly customer service.
- Collaborated with team members to improve shopping experience and service delivery.
Education
High School Diploma -
Spanish Fork High School
Spanish Fork, UT01-2022
Skills
- Project management
- Client communication
- Customer service
- Friendly
- Problem solving
- Organization
- Multi-tasking
- Attention to detail
- Adaptability
References
References available upon request.
Timeline
Project Manager
Focus media house
07.2024 - 02.2025
Customer Service/Online Personal Shopper
Walmart
01.2021 - 04.2024
High School Diploma -
Spanish Fork High School