Josmary Rivera
Albany,NY
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners.
Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
1
1
Language
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Glenmont, New York
04.2023 - 03.2026
- Compiled and analyzed client feedback to identify trends and areas for service enhancement.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Secured and stored items until customer pickup.
- Maintained accurate records of all purchases made by customers.
Bus Monitor
First Student Transportation
Albany , NY
08.2021 - 05.2022
- Assisted drivers in keeping track of time schedules for arrival and departure times.
- Kept personal and medical details of each student confidential by adhering to established protocols.
- Managed difficult situations between passengers in a calm and professional manner while maintaining order on the bus.
Warehouse Worker
Amazon
Castleton, NY
11.2020 - 05.2021
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Collaborated closely with other departments on special projects as needed.
- Received and tracked incoming inventory shipments.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Education
High School Diploma -
Albany High School
Albany, NY06.2016
Skills
- Client relationship management
- Market research
- Inventory management
- Sales forecasting
Languages
Spanish
Native/ Bilingual
Timeline
Personal Shopper
Walmart
04.2023 - 03.2026
Bus Monitor
First Student Transportation
08.2021 - 05.2022
Warehouse Worker
Amazon
11.2020 - 05.2021
High School Diploma -
Albany High School