Summary

Overview

Work History

Education

Skills

Timeline

Josmery Torres Monegro

30 Governor St Springfield MA,United States

Summary

Public safety professional with comprehensive experience in emergency dispatch and crisis management. Known for collaborative approach and achieving timely and effective resolutions. Respected for adaptability and strong multitasking abilities. Experienced with emergency response coordination and effective communication during crises. Utilizes advanced problem-solving skills to manage high-stress situations efficiently. Knowledge of emergency protocols and proficient at maintaining calm under pressure.

Overview

2027

years of professional experience

Work History

911 Public Safety Telecommunicator

Holyoke Police Department

Holyoke, MA

2024 - Current

Managed emergency calls, ensuring timely and accurate dispatch of resources.
Coordinated communication between responders and external agencies during critical situations.
Monitored radio communications, assessing real-time information for effective response strategies.

Service Member

US ARMY

MA, United States

01.2022 - Current

Drive trucks and tractor-trailer combinations to transport and deliver products.
Inspect loads to ensure that cargo is secure.
Transportation specialist with leadership training, technical skills and combat medic certification.

Shift Manager

McDonald's

Springfield, MA, United States

01.2016 - 2024

Recruited prospective employees and assisted with interviewing process.
Completed incident reports needed to document damage, theft or personal injury claims.
Coordinated with suppliers to receive deliveries on time and transport delivered products to correct facility locations.
Distributed employee paychecks and important documentation.
Promoted store specials and limited-time offers to customers.
Reported equipment repair and employee training needs to managers.
Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
Tracked store inventories and replenished item levels by ordering new products.
Set employee schedules and made staffing adjustments to get shifts covered.

PCA

Golden Years

Springfield, MA, United States

01.2023 - 01.2024

Checked vital signs and recorded intake information to monitor patient stability.
Communicated with patients to determine need for assistance or social and emotional support.
Assisted patients with eating, bathing, and grooming, supporting activities of daily living.

Assembler

Doosan Fuel Cell America

Windsor, CT, United States

01.2021 - 01.2023

Participated in ongoing training to enhance own job skills and knowledge.
Performed routine and scheduled maintenance.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Dangerous goods agent

FedEx Express

Granby, CT, United States

01.2019 - 01.2021

Ensured compliance with hazardous materials regulations during processing and transportation of dangerous goods.
Conducted thorough inspections of shipments to identify potential safety hazards and ensure proper documentation.