Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Detail-oriented experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, and project management.
Overview
16
16
years of professional experience
Work History
Office Manager's Assistant
Maxillofacial Prosthetics & Implant Dentistry PC
McAllen
02.2016 - Current
Automated office operations for managing client correspondence, payment schedules and data communications.
Used judgment and initiative in handling confidential matters and requests.
Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
Interpreted and communicated work procedures and company policies to staff.
Reviewed files and records to obtain information and respond to requests.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Architectural Consultant
Self-employeed
, Mexico And Texas
01.2010 - 12.2015
Participated in seminars or workshops related to architecture or design topics.
Monitored progress during construction to ensure adherence to approved design plans.
Analyzed blueprints or sketches to determine the best approach for completing tasks efficiently.
Utilized Revit software to create accurate models from existing plans.
Developed 3D models and coordinated with other disciplines using Autodesk Revit.
Prepared detailed drawings using advanced techniques in Autodesk software applications including AutoCAD, Inventor, and Revit Architecture.
Utilized 3D modeling software such as Revit or SketchUp when appropriate.
Completed day-to-day duties accurately and efficiently.
Education
Master of Science - Engineering Management
University of Texas-Pan American
Edinburg, TX
12-2015
Bachelor of Arts - in Architecture
Universidad Del Valle De Mexico
Monterrey, Mexico
12-2009
Skills
Office automation
Scheduling management
Staff training
Communication skills
Attention to detail
Problem solving
Time management
Team collaboration
Workflow optimization
Meeting planning
Presentation design
Office administration
Scheduling
Employee supervision
Technical support
Staff hiring
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
Alejandra Valadez Diaz, Office Manager at Maxillofacial Prosthetics & Implant Dentistry PC