JOSSAJANDY GONZALEZ DIAZ
WOODLAND,UNITED STATES
Summary
Medical Assistant with 3 years of experience in patient care, clinical operations, and teamwork, including 2 years of experience serving as a Lead Medical Assistant. Throughout my 3 years as a Medical Assistant, I have developed strong clinical and administrative skills while taking on leadership responsibilities, supporting daily workflows, mentoring team members, and ensuring efficient, high-quality patient care.
Overview
9
9
years of professional experience
Work History
Lead Medical Assistant
Marin Community Clinics
San Rafael, United States
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
Sales Associate
Marshalls Department Store
Woodland, United States
10.2017 - 08.2025
- Organized and maintained store visual appeal and engaged with customers.
- Provided excellent customer service.
- Checked pricing, maintained clean sales floor, stocked merchandise, balanced and handled cash register.
- Maintained precise cash register operations, ensuring financial accuracy and compliance with company policies.
Education
HIGH SCHOOL DIPLOMA -
Woodland Senior High School
Woodland, CAMedical Assistant
Fairfield Cal Regional
CA 09.2023 - 11.2023
Skills
- Bilingual
- Handling Pressure
- Time management
- Adaptability
- Team Work
- Communication
- Responsible
- Flexible
- Medical assistant skills
- Patient Care
- Data Entry
- Inventory Management
- Team Leadership & Staff Supervision
- Medical Assistant Training & Mentoring
- Clinical Workflow Coordination
References
- Adriana Candelario, Medical Assistant. Candelario.Adriana@gmail.con (510) 561-4789
- Ricardo Reyes, MD, Marin Community Clinics, ricardoreyesmd@gmail.com, (602) 330-1266
- Iris Lowenberg-Lin, NP, Marin Community Clinics, ilowenberg@marinclinic.org, (408) 646-1478
- Vanessa Reynoso, Manager, Marshalls, van53092@tjx.com, (530) 650-3946
- Citlalitl Reyes, Clinic Manager, Marin Community Clinics, gareyes@marinclinic.org, (415) 448-1500
Timeline
Medical Assistant
Fairfield Cal Regional
09.2023 - 11.2023
Lead Medical Assistant
Marin Community Clinics
08.2023 - Current
Sales Associate
Marshalls Department Store
10.2017 - 08.2025
HIGH SCHOOL DIPLOMA -
Woodland Senior High School