Josselin Castaneda
8235 Arrington Ave,CA
Summary
At Castanedas Construction, I spearheaded operations, enhancing team productivity by over 20% through targeted training and development. Expert in customer service and inventory management, I optimized processes and created vendor relationships, significantly reducing costs while elevating service quality and fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Operations Lead
Castanedas Construction
03.2021 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Created a positive work environment by promoting open communication, teamwork, and employee engagement.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Bachelor - Language Science
University of California, Irvine
Irvine, CAHigh School Diploma -
El Rancho High School
Pico Rivera, CA06.2021
Skills
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking
- Critical thinking
- Computer skills
- Verbal communication
- Organization and time management
- Clerical support
- Inventory management
- Document management
- Hiring and training
Languages
Italian
Professional Working
Spanish
Full Professional
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Lead
Castanedas Construction
03.2021 - Current
Bachelor - Language Science
University of California, Irvine
High School Diploma -
El Rancho High School
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