Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Bartender/ Server
Architect Bar & Social House
06.2021 - 2023
Ensured high levels of customer satisfaction.
Maintained cleanliness and organization of dining area.
Hosting and welcoming clients to location
Providing event Informations
Organizing special weekly events
Coordinated with colleagues to fulfill daily targets.
Supervisor
Lazo Maids LLC
07.2020 - 05.2021
Client /account service oriented with emphasis on de escalating complaints and resolving within 24 hours
Inspection of buildings/accounts to ensure requirements are being met
Order supplies and needed materials
Train new crew members
Head Instructor
ProFitness Nutrition Club
06.2018 - 07.2020
Provide exceptional customer service at every interaction
Motivate, encourage, and train clients as a head instructor
Manage finances and keep records of expenses
Answer phone calls and provide excellent customer service in person/on the phone
Public speaking
Group activity / training
Event organizer
Schedule coordinator
Personal 1-1 training / coaching
Monthly seminars for personal advancement
Healthy drinks barista
PowerPoint / Microsoft basic knowledge
Customer volume point sales
Earned based off Commission
Organization monthly goals
Prioritized daily / weekly / monthly goals
Personal development
Hostess
La Rancherita
11.2017 - 05.2018
Greet customers in a friendly, enthusiastic manner
Make sure to accommodate any and all requests assist
Waitresses during busy shifts
Close restaurant at night, tallying up counts
Chick Fil A
06.2016 - 01.2017
Prepping food and restaurant for next day service
Greet customers in a friendly, enthusiastic manner.
Take orders in a timely manner while providing a friendly experience in a fast paced environment
Multi task taking orders at check out and to go, double checking orders to make sure of accuracy
Education
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Wake Technical Community College
01.2020
Skills
Bilingual, Friendly, customer service oriented, able to keep focus on certain tasks for long periods of times, patient and understanding, multitasker, fast learner, organized, resourceful and proficient at problem solving, ability to prioritize and organize information/documents/assignments, communication skills, excellent work ethic, flexible and open to new ideas and projects good at maintaining a good attitude under heavy pressure always open to learn new skills