Josue D. Artiga
San Francisco,CA
Summary
Results-oriented records management expert with a focus on compliance auditing and data entry. Skilled in optimizing workflows to improve service delivery and maintain regulatory standards. Demonstrated success in digitizing documents, organizing files, and establishing modern filing systems, leading to increased accessibility and faster retrieval times. Boosted team efficiency through strategic document organization and proactive issue resolution.
Overview
7
7
years of professional experience
Work History
Senior Records Clerk
Zenith American Solutions
San Francisco, CA
03.2024 - Current
- Executed administrative tasks, including call handling, message taking, and data entry.
- Ensured compliance with laws and regulations regarding records management.
- Collaborated with colleagues to streamline workflows and enhance documentation processes.
Patient Care Coordinator
LaserAway
San Francisco, CA
05.2021 - 06.2023
- Streamlined office operations to improve overall service delivery efficiency.
- Coordinated patient care services with medical team to ensure timely and quality care.
- Managed daily office operations to maintain efficient workflows and organization.
- Resolved patient inquiries, scheduled appointments, and addressed billing questions effectively.
Boutique Manager
Ulta
Gilroy, CA
09.2018 - 05.2021
- Conducted staff training on customer service techniques and product knowledge.
- Analyzed customer feedback to enhance service quality and shopping experience.
- Developed a loyal customer base through exceptional service delivery.
Education
High School Diploma -
Christopher High School
Gilroy, CA06-2018
Bachelor of Arts - Sociology
City College of San Francisco
San Francisco, CASkills
- Data entry and records management
- Compliance auditing
- Documentation processes
- Office administration
- Customer relationship management
- Workflow optimization
- Attention to detail
- Appointment scheduling
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Senior Records Clerk
Zenith American Solutions
03.2024 - Current
Patient Care Coordinator
LaserAway
05.2021 - 06.2023
Boutique Manager
Ulta
09.2018 - 05.2021
High School Diploma -
Christopher High School
Bachelor of Arts - Sociology
City College of San Francisco