Josue Encarnacion
Vernon,CT
Summary
Proven track record in enhancing delivery efficiency and customer satisfaction, notably with Performance Food Group, PFG. Excelled in route planning and GPS navigation, boosting on-time deliveries. Demonstrated exceptional customer service and communication, fostering strong relationships. A dedicated team player and quick learner, committed to safety and professionalism in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
Performance Food Group, PFG
04.2023 - 07.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Amazon CDL Driver
Black Bear Transport
07.2021 - 03.2023
- Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Food Delivery Driver
Napoli Foods, INC
12.2019 - 02.2021
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
Education
GED -
Nettts
Somers, CT11.2019
High School Diploma -
Manchester High School
Manchester, CT06.2018
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Dedicated Team Player
- Safe Driving
- Excellent Communication
- Relationship Building
- Safe Food Handling
- Good Driving Record
- GPS Navigation
- Route Planning
Certification
New England Tractor Trailer Training of Ct, Inc.
Languages
Spanish
Full Professional
Timeline
Food Delivery Driver
Performance Food Group, PFG
04.2023 - 07.2024
Amazon CDL Driver
Black Bear Transport
07.2021 - 03.2023
Food Delivery Driver
Napoli Foods, INC
12.2019 - 02.2021
GED -
Nettts
High School Diploma -
Manchester High School